Donation Center Attendant: Friendly, Efficient Donor Support

Goodwill of Central and Coastal Virginia; Chester (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a store associate to assist customers with donated goods and help with pre-sorting donations. You will greet donors, unload vehicles carefully, and label items for sorting. The role emphasizes safety, asset protection, and a positive public image while supporting regular evening and weekend shifts as needed.

High School Diploma or GED is preferred; no prior experience required. A criminal background check is required.

Qualifications

• Lives the Values
• Drives for Results
• Customer Focus
• Communication
• Job Skills Knowledge Safety

Responsibilities

• Provide prompt, efficient, and courteous service to all customers, internal and external.
• Assist customers with their donations by greeting donors and helping unload vehicles without damage.
• Accurately presort donations by category and label them accordingly.
• Safely, efficiently and accurately load trailers.
• Maintain a clean and organized work environment for safe operations.
• Ensure security of company assets and report suspected theft or security issues.
• Follow department policies and communicate with supervisor about donation area issues.
• Adhere to dress code and personal hygiene standards to project a positive image.

Skills

Customer service

Communication

Safety awareness

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a store associate to assist customers with donated goods and help with pre-sorting donations. You will greet donors, unload vehicles carefully, and label items for sorting. The role emphasizes safety, asset protection, and a positive public image while supporting regular evening and weekend shifts as needed.

High School Diploma or GED is preferred; no prior experience required. A criminal background check is required.