Donation Center Associate

Goodwill of Central and Coastal Virginia; Norfolk (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking an associate to assist customers with donated goods and perform pre-sorting of donations. The role requires safe handling and accurate labeling of items, with attention to maintaining a clean, organized workspace.

The position emphasizes courteous customer service, teamwork, and adherence to company policies. Evening and weekend availability may be required to meet store needs.

Qualifications

• Experience in customer-facing roles is preferred but not required.
• Able to greet donors, assist with unloading donations, and label items accurately.
• Demonstrates safety awareness when handling donated goods and loading materials.

Responsibilities

• Provide prompt, courteous service to customers and donors.
• Assist donors with unloading donations and guiding them to safe handling.
• Presort donations by category and label accordingly.
• Safely load donations into trailers and maintain neat work areas.
• Follow department policies and adhere to Goodwill safety rules.

Skills

Customer service

Communication

Teamwork

Safety awareness

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking an associate to assist customers with donated goods and perform pre-sorting of donations. The role requires safe handling and accurate labeling of items, with attention to maintaining a clean, organized workspace.

The position emphasizes courteous customer service, teamwork, and adherence to company policies. Evening and weekend availability may be required to meet store needs.