Donation Center Associate — Customer Care & Sorting

Goodwill Industries Of Central Florida; Orlando (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Goodwill Industries Of Central Florida is hiring an Entry Level Retail Associate at Curry Ford, Orlando, FL. You will greet customers and donors, process donations, issue receipts, and assist with lifting items. The role includes sorting donations, pricing wares, maintaining stock areas, and following safety guidelines.

Under the General Manager, you will provide excellent service, follow CPSC procedures, and support team members in a fast-paced retail environment. Training provided.

Qualifications

• Ability to provide excellent customer service.
• Knowledge of retail and/or stock handling.
• Ability to listen and follow directions.
• Ability to react calmly and respond to emergency situations.
• Knowledge of textile articles as related to garment classification (garments).
• Core Principles of the organization.

Responsibilities

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
• Receive donations from donors and issue donation receipts; assist customers with lifting items.
• Sort donations as they arrive into proper carts or bins and assess donation quality.
• Sort and price hard goods (wares).
• Maintain clean, safe production and stock areas; follow dress code and safety rules.
• Provide general information to customers/donors and support colleagues as needed.

Skills

Customer service

Stock handling

Lifting items

Safety awareness

Communication

Tools

Barcode scanner

Job description

Goodwill Industries Of Central Florida is hiring an Entry Level Retail Associate at Curry Ford, Orlando, FL. You will greet customers and donors, process donations, issue receipts, and assist with lifting items. The role includes sorting donations, pricing wares, maintaining stock areas, and following safety guidelines.

Under the General Manager, you will provide excellent service, follow CPSC procedures, and support team members in a fast-paced retail environment. Training provided.