Donation Center Associate: Flexible Hours + Monthly Bonus

MERS Goodwill; Manchester (MO); Hybrid; USD 32,000 - 35,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) Retirement

PTO & Holidays

Flexible scheduling

Monthly bonus

Job summary

MERS/Missouri Goodwill Industries is seeking a Retail Donation Attendant for our Manchester Store. The role involves greeting donors, processing donations, sorting goods, and maintaining store cleanliness while following safety standards.

Benefits include medical, dental, vision, life insurance, retirement plans, PTO, paid holidays, and flexible scheduling. No degree required; strong customer service and organizational skills are preferred.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross‑functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard‑free by removing obstructions and keeping aisles and designated walkways debris‑free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.
• Monthly Bonus Up to $250.00
• Individual and family medical benefits for full‑time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Ret ieration on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

Skills

Customer service

Communication

Organization

Math basics

Education

High School Diploma/GED Preferred

Job description

MERS/Missouri Goodwill Industries is seeking a Retail Donation Attendant for our Manchester Store. The role involves greeting donors, processing donations, sorting goods, and maintaining store cleanliness while following safety standards.

Benefits include medical, dental, vision, life insurance, retirement plans, PTO, paid holidays, and flexible scheduling. No degree required; strong customer service and organizational skills are preferred.