Donation Center Associate — Donor Support & Sorting

Goodwill Industries of Central Michigan's Heartland; East Lansing (MI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discount at our retail stores

Employee discount at Sprint, Dell, AT&

Financial Coaching

Job summary

Goodwill Industries of Central Michigan's Heartland is seeking personnel for Donation Center operations. The role focuses on greeting donors, processing donations, and issuing tax receipts with attention to accuracy and courteous service.

Highlights include handling donation sort, item transfer to the ADC, and coordinating with drivers for large items, while maintaining daily paperwork in English.

Qualifications

• Ability to greet donors and provide friendly service while assisting in transferring items to the ADC.
• Ability to issue accurate donor slips and maintain records of donation activity.
• Must be able to read and write in English to complete paperwork daily.

Responsibilities

• Greet and provide friendly service to donors and assist in transferring items to the ADC.
• Offer tax receipts to donors.
• Acknowledge additional donors while assisting others.
• Decline unacceptable items in a courteous manner.
• Sort and place donations in the appropriate containers.
• Remove clothing from bags and boxes and remove any hangers.
• Assist with opening/closing the ADC as scheduled and secure it at shift end.
• Notify Transportation Supervisor of large items or needs for early pickup.

Job description

Goodwill Industries of Central Michigan's Heartland is seeking personnel for Donation Center operations. The role focuses on greeting donors, processing donations, and issuing tax receipts with attention to accuracy and courteous service.

Highlights include handling donation sort, item transfer to the ADC, and coordinating with drivers for large items, while maintaining daily paperwork in English.