Donations & Retail Associate

Goodwill of Central and Coastal Virginia; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking an in-store associate to help maximize efficiency, store appearance and customer satisfaction. You will process donations, tag and display items, and work as part of a team in a fast-paced environment.

The role emphasizes adherence to the Retail Operations Manual, safety rules, and the ability to learn new procedures while providing positive customer service. Evening/weekend availability is required.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• Ability to pass a criminal background check.
• Willingness to work evenings and/or weekends as needed.

Responsibilities

• Inspect donations and assess marketability according to the Retail Operations Manual.
• Sort raw material and categorize for store use, salvage, trash.
• Tag donated items and arrange on the sales floor per rotation system.
• Display sorted goods on the sales floor following productivity standards.
• Produce the required number of items daily per standards.
• Adhere to uniform dress code as outlined.
• Communicate effectively with customers, peers and management.
• Be cross-trained in multiple production and customer service positions.
• Follow Asset Protection control and compliance procedures.
• Work as part of a team in a fast-paced environment and handle multiple priorities.

Skills

Communication

Teamwork

Customer service

Safety compliance

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking an in-store associate to help maximize efficiency, store appearance and customer satisfaction. You will process donations, tag and display items, and work as part of a team in a fast-paced environment.

The role emphasizes adherence to the Retail Operations Manual, safety rules, and the ability to learn new procedures while providing positive customer service. Evening/weekend availability is required.