Donation Center Associate

Goodwill Industries International, Inc.; Frederick (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K

Paid Time Off

Paid Holidays

Job summary

Goodwill of Monocacy Valley in Frederick, MD is seeking a Donation Processor/Customer Service team member. You will welcome donors, process donations, label items, and assist customers with loading and unloading to vehicles, ensuring a smooth shopping experience.

Responsibilities include safety checks, floor organization, operating pallet jacks, and supporting multiple store roles as needed. Excellent customer service, English proficiency, and ability to pass a background check are required; a

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Labels items correctly.
• Provides receipts to donors.
• Loads/unloads furniture or items to vehicles.
• Maintains merchandise placement and production room organization.
• Operates pallet jack and walkie stacker safely.
• Performs floor care and safety inspections.

Skills

Customer service

Forklift certification

English proficiency

Background check

Tools

Pallet jack operation

Safety compliance

Job description

Goodwill of Monocacy Valley in Frederick, MD is seeking a Donation Processor/Customer Service team member. You will welcome donors, process donations, label items, and assist customers with loading and unloading to vehicles, ensuring a smooth shopping experience.

Responsibilities include safety checks, floor organization, operating pallet jacks, and supporting multiple store roles as needed. Excellent customer service, English proficiency, and ability to pass a background check are required; a