Donation Attendant - FT

Goodwill of the Olympics & Rainier Region; Lakewood (WA); On-site; USD 35,000 - 44,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region in Lakewood, WA is seeking a Full Time Donation Attendant to join our production team. You will process and sort donations provided by the community and assist in unloading/loading trucks with pallet use training provided.

Must provide excellent customer service to donors, greet guests, and issue receipts as needed while maintaining clean donation areas and accurate records for supervisors and drivers.

Qualifications

• Customer service skills are essential to greet donors and provide receipts.
• Ability to process and sort donations accurately and efficiently.
• Strong record-keeping and organizational abilities are required.

Responsibilities

• Accept donations from donors and issue receipts as necessary.
• Keep donation areas clean, neat, and free of debris.
• Assist in unloading/loading of trucks and pallets; training on Gaylord/pallet use will be provided.
• Provide friendly customer service to donors and retrieve receipts when requested.
• Maintain records and deliver them to supervisors or drivers as scheduled.

Skills

Customer service

Donation processing

Record keeping

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now our Lakewood, WA store is seeking a Full Time Donation Attendant!

Hourly Rate: $17.13 per hour

Position Summary

As a member of the Goodwill production team, Donation Attendants will be responsible for processing and sorting the donations provided by our community.

Essential Duties and Responsibilities

• Accepting donations from donors and issues receipts as necessary
• Keeps donation indoor/outdoor areas clean, neat, and free of debris
• Training on Gaylord and pallet use will be provided
• Assists in the unloading/loading of trucks and/or trailers

Customer Service

• Must possess exceptional customer service skills: greets donors, carries donations from donor’s vehicle to the center, and provides donor receipt if requested.

Determining Acceptable Donations

• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.

Record Keeping

• Maintains all required records and delivers them to supervisors or drivers as scheduled.