Donation Attendant - FT

Goodwill of the Olympics & Rainier Region; Port Townsend (WA); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region in Port Townsend, WA is seeking a full-time Donation Attendant to join the store team. The role includes processing and sorting donations, greeting donors, and ensuring receipts are issued when requested.

You will maintain clean donation areas and assist with unloading/loading trucks as needed. Strong record-keeping and the ability to communicate decisions about donations tactfully are required.

Qualifications

• Ability to determine acceptable donations with tact and courtesy.
• Excellent customer service skills and ability to greet donors.
• Accurate record-keeping and documentation.

Responsibilities

• Process and sort donations; issue receipts as needed.
• Keep donation areas clean and organized.
• Assist in unloading/loading trucks and pallets.
• Complete required records and deliver to supervisors as scheduled.

Skills

Customer service

Attention to detail

Communication

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.
To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now our Port Townsend, WA store is seeking a FT Donation Attendant!

Hourly Rate: $17.13 per hour

Position Summary

As a member of the Goodwill production team, Donation Attendants will be responsible for processing and sorting the donations provided by our community.

Essential Duties and Responsibilities

• Accepting donations from donors and issues receipts as necessary
• Keeps donation indoor/outdoor areas clean, neat, and free of debris
• Training on Gaylord and pallet use will be provided
• Assists in the unloading/loading of trucks and/or trailers

Customer Service

• Must possess exceptional customer service skills: greets donors, carries donations from donor's vehicle to the center, and provides donor receipt if requested.

Determining Acceptable Donations

• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.

Record Keeping

• Maintains all required records and delivers them to supervisors or drivers as scheduled.