Donated Goods Operations Manager

Goodwill-Industries; Elkhart (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Goodwill-Industries in Indiana is seeking a Store Manager candidate to support retail operations, lead staff, and uphold Goodwill policies. You will recruit, train, and manage a team while ensuring high-quality customer service and compliant procedures across all departments.

This role reports to the Store Manager and partners with the District Manager to drive daily performance. You will analyze sales and expenses, maintain inventory control, and safeguard a safe shopping environment.

Qualifications

• High school diploma or equivalent, or the ability to obtain through The Excel Center.
• Minimum of two years of supervisory experience.
• Strong leadership and team management skills.

Responsibilities

• Recruit, hire, train, and manage staff while enforcing policies.
• Oversee store operations and ensure efficient workflow.
• Monitor sales, payroll, and expenses to meet financial goals.
• Maintain safe work environment and prevent theft.
• Communicate issues to Store Manager and District Manager with recommendations.

Skills

Supervisory experience

Leadership

Staff training

Communication

Time management

Customer service

Organizational skills

Problem-solving

Operational planning

Accountability

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Retail software

Job description

Goodwill-Industries in Indiana is seeking a Store Manager candidate to support retail operations, lead staff, and uphold Goodwill policies. You will recruit, train, and manage a team while ensuring high-quality customer service and compliant procedures across all departments.

This role reports to the Store Manager and partners with the District Manager to drive daily performance. You will analyze sales and expenses, maintain inventory control, and safeguard a safe shopping environment.