Domestic Order Management Pro

Fluke

Everett (WA)

On-site

USD 48,000 - 71,000

Full time

7 days ago

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Job summary

Fluke, a Fortive company, seeks an experienced Domestic Order Management Specialist to independently manage complex orders from receipt to fulfillment while collaborating with Sales, Supply Chain, Planning, Manufacturing, Logistics, Finance, and Customer Service. You will resolve pricing, inventory, and delivery challenges, ensuring policy compliance and high customer satisfaction.

The role emphasizes ownership, proactive issue resolution, and continuous process improvement across the

Qualifications

Bachelor's degree or equivalent combination of education and experience.
3-5 years of experience in order management, customer operations, or related business functions.
Strong analytical and problem-solving skills.
Experience working with ERP systems and Microsoft Office applications.
Excellent communication, collaboration, and organizational skills.

Responsibilities

Independently manage customer orders from receipt through fulfillment and delivery.
Review and resolve complex order scenarios involving inventory, pricing, delivery, and allocation constraints.
Maintain ownership of customer issues through resolution, coordinating resources as needed.
Develop strong working relationships with customers and internal stakeholders to support business objectives.
Monitor key order management metrics and drive resolution plans to improve service and efficiency.