Domestic Operations Specialist - Dallas, TX

MSCCN; Dallas (TX); On-site; USD 34,000 - 47,000; Full time

Job summary

DHL Global Forwarding is seeking an experienced Domestic Operations Specialist to direct and coordinate the domestic land/air movement of freight. This on-site role requires coordinating with Customer Service, Product, and Global Service Centers to optimize productivity and comply with procedures.

Responsibilities include supporting operations processes, maintaining equipment, planning routes, and liaising with import/export teams to ensure timely deliveries.

Qualifications

• 2+ years Freight Forwarding experience.
• Competent with Logistic Management or similar programs.
• Proficient with MS Office.
• Strong problem solving and analytical skills.
• Demonstrated organizational skills.
• High level leadership and interpersonal skills.

Responsibilities

• Support delivery of operations processes and activities under supervision.
• Provide administrative support to transport and distribution units.
• Maintain vehicles and equipment through a preventive program.
• Plan routes and coordinate with departments to deliver shipments on time.
• Coordinate with import/export to notify stakeholders of changes.

Skills

Freight Forwarding

Logistics Management

MS Office

Problem solving

Leadership

Communication

Education

BS/BA degree

Tools

Cargo Wise

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/Air /ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

We have an exciting opportunity for an experienced DOMESTIC OPERATIONS SPECIALIST to direct and coordinate the domestic land/air movement of freight, This Manager will ensure constant optimization to deliver maximum productivity; ensures compliance with group business strategy and local business environment; adhere to regulations and internal procedures; and manage the ongoing interface with Customer Service, Product, and Global Service Centers.

Key Responsibilities:

• Under general/ limited supervision, support delivery of operations processes and activities
• Provide timely and effective administrative support to the transport and distribution unit or department
• Maintain vehicles and equipment in working order through a comprehensive program
• Collect/ deliver shipments within specified time by planning routes, liaising with external departments, timely communications, etc.
• Liaise with import/ export departments in anticipation of changes, make relevant changes and communicate adjustments to relevant stakeholders
• Undertake proper loading/ unloading of the loading unit/ loading security
• Report loading/ unloading activities at customer end through appropriate tools scanning application, phones, etc.
• Record information into database or computerized system to maintain up-to-date stock records
• Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules
• Follow and achieve compliance with established procedures and ensure proper usage of operations processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods
• Support team members with less experience in different/ difficult situations

Additional Qualifications/Responsibilities

Skills / Requirements:

• 2+ years Freight Forwarding experience
• Competent with Logistic Management or similar programs
• Functionally competent with MS Office
• Strong, applicable problem solving /analytical skills
• Demonstrated Organizational Skills
• High Level Leadership Skills (communication, motivation and interpersonal skills)
• Demonstrates strong communication capabilities
• Easily capable of making well informed decisions
• BS/BA degree, desired
• Basic knowledge of Cargo Wise system is preferred

Pay Rate: $25.21 - $33.61/hr. (Based on Experience)