Domestic Medical Device Customer Care Specialist

Marmon Holdings, Inc.; Charlottesville (VA); Vor Ort; USD 28.000 - 30.000; Vollzeit

Zusammenfassung

MicroAire Surgical Instruments, LLC is seeking a Domestic Customer Service Representative to handle orders, repairs and credits, establish new accounts, and respond to inquiries with outstanding service.

Minimum two years in customer service, call center experience preferred, with strong MS Excel/Word/Outlook skills and excellent written communication. Pay range is $20.50–$22.00 per hour, with equal opportunity employer considerations.

Qualifikationen

• Education: High School diploma or GED; college experience or degree a plus.
• Experience: Minimum of two years prior customer service experience in a fast-paced call center environment.
• Strong customer service skills and ability to multi-task under pressure.
• Excellent written communication and attention to detail.

Aufgaben

• Proactive and reactive activities for domestic orders, repair and credit returns, and new accounts.
• Respond to inquiries from customers and sales representatives with exceptional service and follow-through.
• Maintain accuracy and attention to detail in processing orders and documentation.

Kenntnisse

Customer service

Excel

Word

Outlook

Multi-tasking

Detail oriented

Written communication

Ausbildung

High School diploma or GED

College experience or degree a plus

Tools

MS Excel

MS Word

MS Outlook

Jobbeschreibung

MicroAire Surgical Instruments, LLC is seeking a Domestic Customer Service Representative to handle orders, repairs and credits, establish new accounts, and respond to inquiries with outstanding service.

Minimum two years in customer service, call center experience preferred, with strong MS Excel/Word/Outlook skills and excellent written communication. Pay range is $20.50–$22.00 per hour, with equal opportunity employer considerations.