Domestic Customer Success Specialist (Part-Time)

Marmon Holdings; Charlottesville (VA); On-site; USD 28,000 - 32,000; Part time

Job summary

MicroAire Surgical Instruments LLC, part of Marmon Holdings, is seeking a Part Time Domestic Customer Service Representative in Charlottesville, VA. The role handles orders, repairs, returns, and new accounts with a focus on accuracy and customer satisfaction.

Ideal candidates bring at least two years in customer service, call center experience preferred, and proficiency in Excel, Word, and Outlook. Email [e-mail] for details.

Qualifications

• High School diploma or GED; college experience or degree a plus.
• Minimum of two years customer service experience, preferably in a call center.
• Proficient in MS Excel, Word and Outlook; excellent written communication.

Responsibilities

• Handle domestic orders, repair and credit returns, and establish new accounts with proactive service.
• Respond to inquiries from customers and sales representatives with exceptional service and attention to detail.
• Maintain accurate records and follow-through under pressure.

Skills

Customer service

MS Excel

MS Word

MS Outlook

Written communication

Multi-tasking

Detail oriented

Problem solving

Education

High School diploma or GED

College experience or degree

Tools

MS Excel

MS Word

MS Outlook

Job description

MicroAire Surgical Instruments LLC, part of Marmon Holdings, is seeking a Part Time Domestic Customer Service Representative in Charlottesville, VA. The role handles orders, repairs, returns, and new accounts with a focus on accuracy and customer satisfaction.

Ideal candidates bring at least two years in customer service, call center experience preferred, and proficiency in Excel, Word, and Outlook. Email [e-mail] for details.