Counter Sales Associate

AIRECO SUPPLY INC; Charlottesville (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K

Health insurance

Dental and vision coverage

Disability insurance

Profit sharing

Vacation and sick leave

Job summary

A leading HVAC distributor is seeking a highly motivated Counter Sales Associate for their Charlottesville, VA branch. The role involves processing transactions, educating customers, and providing excellent customer service. Candidates should have a positive attitude, strong communication skills, and the ability to work well in a team. Prior experience in sales or knowledge of HVAC systems is preferred. This position offers a comprehensive benefits package including 401K and health insurance.

Qualifications

• Able to lift 50 pounds.
• Strong oral and written communication skills.
• Positive attitude and willingness to learn.
• Knowledge of HVAC systems is helpful but not required.
• Counter or outside sales experience preferred.

Responsibilities

• Process customer transactions accurately and efficiently.
• Educate customers about products to generate sales.
• Recommend items to enhance customer satisfaction.
• Assist with stocking shelves and maintaining branch appearance.
• Provide quality customer service at the counter.
• Assist customers with HVAC parts in person or by phone
• Build and maintain customer relationships
• Collaborate in a team environment across product lines

Skills

Team player

Excellent customer service

Strong communication skills

Problem-solving skills

Basic computer skills

Tools

POS software

Job description

Aireco Supply, Inc is a leading distributor of HVAC/R equipment, components and supplies serving Maryland, Washington D.C., Virginia and Delaware. We are seeking a highly motivated individual to join the counter sales team in our Charlottesville, VA branch location. The Counter Sales Associate will be responsible for selling to contractors alongside experienced HVAC customer service personnel. Aireco is searching for a candidate who is a team player with a passion for customer service, commitment to driving sales and reaching branch goals.

Job Functions

• Accurately and efficiently process customer transactions such as providing pricing, quotes, processing orders and managing returns
• Generate new and repeat sales by educating customers about products
• Proactively recommend items needed by the customer to increase customer satisfaction and improve profitability
• Support and maintain branch appearance, assisting with stocking shelves and merchandising
• Provide excellent customer service at the counter while maintaining a positive attitude
• Assist customers with their HVAC parts and equipment needs both in person or via telephone
• Excellent communication skills, with a focus on internal and external customers
• Ability to build and maintain customer relationships
• Work in a team environment, supporting multiple product lines
• Ability to provide quality customer service
• Knowledgeable in HVAC products or other trade products
• Basic computer fluency and comfort with the ability to quickly gain necessary skills
• Ability to utilize computer to reference parts
• Demonstrate basic mathematical aptitude and function
• Strong interpersonal skills in sales and problem solving
• Positive attitude towards learning
• Participate in trainings to maintain and grow knowledge of products and skills
• Performs all other associated duties as assign by leadership team

Requirements

• Able to lift 50 pounds
• Strong oral and written communications skills
• Positive attitude and willingness to learn
• Computer skills and willingness to learn new operational procedures
• Knowledge of HVAC systems is helpful but not required
• Counter or outside sales experience preferred
• Excellent benefits package includes 401K, health, dental and vision coverage, disability insurance, profit sharing, vacation and sick leave

Equal Opportunity Employer / Drug Free Workplace