Domestic Admissions Advisor

Westcliff University; California (MO); Hybrid; USD 33,062 - 34,440; Full time

Benefits offered by this job

Flexible hybrid schedule

Strong values

Well-being benefits

Meaningful impact

Job summary

Westcliff University is seeking a Domestic Admissions Advisor to guide Domestic, Military, and Athletic applicants through the enrollment process. You will collaborate with multiple departments to meet admissions goals and provide exceptional customer service, with a flexible hybrid schedule and some Saturday shifts.

Reporting to the Enrollment Manager, you will manage leads, present information sessions, assist with applications and financial aid, and work in a fast-paced environment while

Qualifications

• Bachelor’s degree required.
• 1+ years of customer service, sales, marketing, or recruiting required.
• Minimum of 2 years of college admissions experience preferred.
• Demonstrated consultative sales aptitude and commitment to professional development.
• Military background or experience working with military students preferred.

Responsibilities

• Lead Management: Manage a pool of student leads from various sources using Slate.
• Information sessions: Conduct individual and group information sessions for prospective students and families.
• Enrollment guidance: Guide applicants through the college process, including financial aid and campus life details.
• Customer service: Provide outstanding service to internal and external stakeholders and explain requirements, deadlines, and policies.
• Applicants: Assist students with completing and submitting their college applications.

Skills

Communication

Public speaking

Interpersonal skills

Self-motivated

Decision making

Enrollment policies

Computer basics

Influencing

Results oriented

Fast-paced

Education

Bachelor’s degree

Job description

Domestic Admissions Advisor

Benefits

• A flexible hybrid work schedule
• Strong, guiding values that drive everything we do
• Outstanding benefits to support your well‑being
• The opportunity to make a meaningful impact every day

Job Summary

The Domestic Admissions Advisor plays a key role in guiding Domestic, Military, and Athletic applicants through the enrollment process. This position is responsible for achieving individual and departmental admissions goals by providing exceptional customer service and meeting established performance metrics. The advisor collaborates with various departments to support student enrollment efforts and must engage with individuals from diverse social, economic and cultural backgrounds. The role reports to the Enrollment Manager and operates under the overall supervision of the Senior Director of Admissions. Flexible work availability, including Saturday shifts, is required.

Duties and Responsibilities

Lead Management

• Effectively manage a pool of student leads derived from various sources, utilizing our Slate system
• Conduct individual and group information sessions for prospective students and families
• Guide prospective students and their families through the college application process, providing information about program offerings, financial aid, and campus life
• Provide outstanding customer service to both internal and external stakeholders
• Provide information about application requirements, deadlines, and policies
• Assist students with completing and submitting their college applications

Performance Metrics

• Meet and exceed individual and department goals to contribute to the university’s strategic goals
• Attend weekly meetings to present and discuss student caseload
• Other duties as assigned

Knowledge, Skills, and Abilities Required

• Excellent oral and written communication skills
• Ability to present in group settings
• Positive interpersonal skills
• Self‑motivated and compassionate
• Ability to make independent decisions and manage multiple projects while working well in a team environment
• Knowledge of, and commitment to, regulatory and college enrollment policies, standards, and procedures
• Basic skills in the use of computerized systems and databases
• Ability to influence others
• Results‑oriented
• Comfortable with a fast‑paced environment

Education and Experience

• Bachelor’s degree required
• 1+ years of customer service, sales, marketing, or recruiting required
• Minimum of 2 years of college admissions experience preferred
• Demonstrated consultative sales aptitude and commitment to professional development
• Military background or experience working with military students preferred

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform other job‑related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at‑will basis, unless otherwise contractually bound.

Salary: $24-$25/hr

Westcliff University is an Equal Opportunity Employer