Dog-Loving Front Desk & Guest Experience Specialist

The Dog Stop; Texas; Sur place; USD 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Bring your dog to work

Paid time off (full-time)

Paid training

Holiday pay at 1.5x

Dog adoption assistance

Employee discount on retail and خدمات

Résumé du poste

The Dog Stop Plano is seeking a friendly, sales-minded team member to welcome guests and their dogs, manage bookings, and help grow our dog services. You’ll greet guests by name, handle phones and messages, and assist with retail sales while ensuring a warm, professional front-of-house experience.

No experience is required—training on our systems and services will be provided. This role suits someone who loves dogs and enjoys connecting with people while delivering exceptional service.

Qualifications

• No formal experience required; friendly, tech-savvy, sales-oriented
• Strong communication and customer service abilities a plus
• Interest in dogs and comfort around animals

Responsabilités

• Greet guests and dogs by name at drop-off and pick-up
• Answer phones and texts promptly with warmth
• Book daycare, boarding, and grooming appointments; assist with retail sales
• Recommend services that fit each dog's needs and upsell where appropriate
• Coordinate with groomers and handler team to manage scheduling
• Maintain a clean, welcoming front-of-house environment

Connaissances

People skills

Sales-minded

Phone etiquette

Description du poste

The Dog Stop Plano is seeking a friendly, sales-minded team member to welcome guests and their dogs, manage bookings, and help grow our dog services. You’ll greet guests by name, handle phones and messages, and assist with retail sales while ensuring a warm, professional front-of-house experience.

No experience is required—training on our systems and services will be provided. This role suits someone who loves dogs and enjoys connecting with people while delivering exceptional service.