Dog-Loving Front Desk Specialist

Digs-Dog-Care; Long Grove (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dental and vision benefits

401(k) with company match

Medical benefits after 6 months (full‑

DigIn Shared Ownership Program

Discounted DayPlay

Job summary

Digs Long Grove is seeking enthusiastic, motivated Front Desk Associate to join our front desk team at our dog daycare and boarding kennel. This hands-on role focuses on delivering elevated customer service and supporting daily operations.

You will manage check-ins, scheduling, POS, and partner with the care team to ensure a welcoming lobby and a positive experience for clients and their pets. Experience with dogs, reliability, and excellent communication are valued.

Qualifications

• Strong customer service and reception skills.
• Excellent verbal and written communication.
• Organized, task-oriented, and detail-oriented.
• Reliable with strong time management skills.
• Welcoming disposition and positive attitude.
• Genuine love and respect for all animals.

Responsibilities

• Providing outstanding customer service and exceeding client expectations.
• Maintaining a clean, organized, and welcoming lobby and front desk area.
• Following all standard operating procedures.
• Managing check-ins, scheduling, and POS transactions.
• Handling dogs of all sizes and energy levels, including large and boisterous dogs.
• Assisting with animal care.
• Communicating clearly and professionally with clients and team members.

Skills

Customer service

Reception

Organization

Time management

Animal care

Verbal communication

Written communication

Job description

Digs Long Grove is seeking enthusiastic, motivated Front Desk Associate to join our front desk team at our dog daycare and boarding kennel. This hands-on role focuses on delivering elevated customer service and supporting daily operations.

You will manage check-ins, scheduling, POS, and partner with the care team to ensure a welcoming lobby and a positive experience for clients and their pets. Experience with dogs, reliability, and excellent communication are valued.