Dog Care Front Desk & Guest Experience Associate

Digs Dog Care; Denver (CO); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Dental and vision benefits

401(k) with company match

DigIn Shared Ownership Program

Discounted DayPlay

Job summary

WoofHaus, part of Digs Dog Care, is a boutique dog care facility in Denver's Platt Park area seeking a part-time Front Desk Associate to welcome clients and pups, answer questions, and ensure smooth daily operations.

You will take bookings for grooming, daycare, overnights, enrichment and K9 massage, check dogs in and out, handle payments, and collaborate with the back-of-house team. Weekend availability is a plus, and benefits begin after probation with 401(k) eligibility at 90 days.

Qualifications

• Customer-facing experience in pet care or service industries.
• Strong communication and organizational abilities.
• Willingness to learn and adapt to workflows.

Responsibilities

• Answering the phone professionally and responding to emails.
• Taking and booking reservations for grooming, daycare, overnights, enrichment and K9 massage.
• Checking dogs in and out and taking payments.
• Organizing paperwork for new clients and maintaining lobby area.
• Regular communication with back-of-house team members.
• Some physical labor (working with dogs), weekend availability.

Skills

Exceptional client service

Excellent communication

Organizational skills

Multi-tasking

Willingness to learn

Team player

Positive attitude

Tools

Goose

Job description

WoofHaus, part of Digs Dog Care, is a boutique dog care facility in Denver's Platt Park area seeking a part-time Front Desk Associate to welcome clients and pups, answer questions, and ensure smooth daily operations.

You will take bookings for grooming, daycare, overnights, enrichment and K9 massage, check dogs in and out, handle payments, and collaborate with the back-of-house team. Weekend availability is a plus, and benefits begin after probation with 401(k) eligibility at 90 days.