Pet Care Front Desk & Guest Experience Specialist

WoofHaus; Denver (CO); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Dental and vision benefits

401(k) with company match

Medical benefits after 6 months

DigIn Shared Ownership Program

Discounted DayPlay at some locations

Job summary

WoofHaus, part of Digs Dog Care, in Denver, seeks a part-time Front Desk Associate to meet and greet clients and dogs, answer inquiries, and book services. You will assist with reservations for grooming, daycare, overnights, enrichment, and K9 massage, while maintaining a calm, professional demeanor in a busy, dog-focused setting.

The role offers flexible hours, opportunities for growth, and benefits such as dental/vision, 401(k) with company match, and eventual medical coverage after 6 months.

Qualifications

• Excellent communication with clients and team.
• Willingness to learn and continue education about the industry & dogs.
• Professional demeanor in lively environments.
• Able to perform some physical tasks and walking.
• Weekend availability as needed.

Responsibilities

• Answering phone and respond to emails in a professional manner.
• Take and book reservations for grooming, daycare, overnights, enrichment and K9 massage.
• Check dogs in and out.
• Take payments.
• Work with the Goose program and coordinate with back-of-house team.
• Organize paperwork for new clients.
• Call vets to obtain vaccination records.
• Clean lobby area and front entrance.
• Willingness to learn and continue education about the industry & dogs.
• Note: position requires a fair amount of walking.

Skills

Communication

Critical thinking

Organization

Under pressure

Multi-tasking

Willingness to learn

Work ethic

Reliability

Team player

Positive attitude

Dog knowledge

Job description

WoofHaus, part of Digs Dog Care, in Denver, seeks a part-time Front Desk Associate to meet and greet clients and dogs, answer inquiries, and book services. You will assist with reservations for grooming, daycare, overnights, enrichment, and K9 massage, while maintaining a calm, professional demeanor in a busy, dog-focused setting.

The role offers flexible hours, opportunities for growth, and benefits such as dental/vision, 401(k) with company match, and eventual medical coverage after 6 months.