DoD IT Operations Leader – Mission-Critical Systems

Trinzic; Washington (District of Columbia); Sur place; USD 164 000 - 247 000; Plein temps

Avantages offerts par ce poste

401K plan

Medical

Dental

Vision

Life insurance

AD&D

FSA

Disability

Paid time off

Flexible work schedule

Résumé du poste

The Operations Manager at KBR provides leadership for day-to-day IT operations supporting DoD programs and ensures operational readiness, service delivery, and compliance with contractual DoD standards.

You will collaborate with engineering, cybersecurity, and program management teams to ensure excellence, manage staffing and budgets, and drive performance while developing the IT staff and maintaining customer satisfaction.

Qualifications

• U.S. citizenship with active DoD Top Secret clearance.
• DoD 8570.01-M IAM Level II Certification, PMP.
• DoD 8140.01 System Administration Core compliance as defined within the DoD Cyber Workforce Framework (DCWF).
• Minimum of 15 years of demonstrated experience in IT operations using ITSM in a Federal Government environment.
• Minimum of 10 years in a senior IT management role supporting Federal Government or DoD operations.
• Demonstrated experience leading technical operations teams responsible for enterprise IT services, system administration, network operations, and customer support.
• Proven experience managing personnel, operational performance, service delivery, and technical resources in a mission-critical environment.
• Strong leadership, communication, organizational, and decision-making skills.

Responsabilités

• Lead and manage daily IT operations for enterprise and mission-critical systems.
• Oversee system administration, network operations, service desk activities, and operational support functions.
• Ensure compliance with DoD cybersecurity requirements, DoD 8570.01-m IAM Level II certification, and contractual obligations.
• Manage staffing, scheduling, operational metrics, and performance objectives.
• Coordinate with Government customers, program management, engineering teams, and subcontractors to ensure successful mission execution.
• Monitor operational performance, identify risks, and implement continuous process improvements.
• Support operational planning, technical reviews, budgeting, reporting, and resource management.
• Provide leadership, mentorship, and professional development for technical personnel while promoting operational excellence and customer satisfaction.

Connaissances

Leadership

Communication

Organizational skills

Decision-making

Formation

Bachelor's degree in related field

Description du poste

The Operations Manager at KBR provides leadership for day-to-day IT operations supporting DoD programs and ensures operational readiness, service delivery, and compliance with contractual DoD standards.

You will collaborate with engineering, cybersecurity, and program management teams to ensure excellence, manage staffing and budgets, and drive performance while developing the IT staff and maintaining customer satisfaction.