Operations Manager

Trinzic; Washington (District of Columbia); On-site; USD 164,000 - 247,000; Full time

Benefits offered by this job

401K plan

Medical

Dental

Vision

Life insurance

AD&D

FSA

Disability

Paid time off

Flexible work schedule

Job summary

The Operations Manager at KBR provides leadership for day-to-day IT operations supporting DoD programs and ensures operational readiness, service delivery, and compliance with contractual DoD standards.

You will collaborate with engineering, cybersecurity, and program management teams to ensure excellence, manage staffing and budgets, and drive performance while developing the IT staff and maintaining customer satisfaction.

Qualifications

• U.S. citizenship with active DoD Top Secret clearance.
• DoD 8570.01-M IAM Level II Certification, PMP.
• DoD 8140.01 System Administration Core compliance as defined within the DoD Cyber Workforce Framework (DCWF).
• Minimum of 15 years of demonstrated experience in IT operations using ITSM in a Federal Government environment.
• Minimum of 10 years in a senior IT management role supporting Federal Government or DoD operations.
• Demonstrated experience leading technical operations teams responsible for enterprise IT services, system administration, network operations, and customer support.
• Proven experience managing personnel, operational performance, service delivery, and technical resources in a mission-critical environment.
• Strong leadership, communication, organizational, and decision-making skills.

Responsibilities

• Lead and manage daily IT operations for enterprise and mission-critical systems.
• Oversee system administration, network operations, service desk activities, and operational support functions.
• Ensure compliance with DoD cybersecurity requirements, DoD 8570.01-m IAM Level II certification, and contractual obligations.
• Manage staffing, scheduling, operational metrics, and performance objectives.
• Coordinate with Government customers, program management, engineering teams, and subcontractors to ensure successful mission execution.
• Monitor operational performance, identify risks, and implement continuous process improvements.
• Support operational planning, technical reviews, budgeting, reporting, and resource management.
• Provide leadership, mentorship, and professional development for technical personnel while promoting operational excellence and customer satisfaction.

Skills

Leadership

Communication

Organizational skills

Decision-making

Education

Bachelor's degree in related field

Job description

Title

Operations Manager

At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.

Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.

Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.

Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.

Program Summary

KBR’s Product and Technology Solutions Division specializes in rapid prototyping and advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical infrastructure protection, and product R&D, KBR delivers cutting-edge innovations to meet mission-critical needs. Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers to develop secure, effective, and forward-thinking solutions.

Position is Contingent on Award of Contract

Job Summary

The Operations Manager provides leadership and oversight for day-to-day IT operations supporting Department of Defense programs. This position is responsible for managing technical personnel, ensuring operational readiness, maintaining service delivery performance, and overseeing enterprise IT operations in accordance with contractual requirements and DoD standards. The Operations Manager works closely with engineering, cybersecurity, and program management teams to ensure operational excellence, compliance, and customer satisfaction.

Roles and Responsibilities

• Lead and manage daily IT operations supporting enterprise and mission-critical systems.
• Oversee system administration, network operations, service desk activities, and operational support functions.
• Ensure compliance with DoD cybersecurity requirements, DoD 8140.01 workforce standards, and contractual obligations.
• Manage staffing, scheduling, operational metrics, and performance objectives.
• Coordinate with Government customers, program management, engineering teams, and subcontractors to ensure successful mission execution.
• Monitor operational performance, identify risks, and implement continuous process improvements.
• Support operational planning, technical reviews, budgeting, reporting, and resource management.
• Provide leadership, mentorship, and professional development for technical personnel while promoting operational excellence and customer satisfaction.

Basic Qualifications

• Must be a U.S. Citizen. Active DoD Top Secret Security Clearance required.
• Bachelor's degree in related field.
• DoD 8570.01-M IAM Level II Certification, PMP
• Must meet requirements in accordance with DoD 8140.01 for System Administration Core compliance as defined within the DoD Cyber Workforce Framework (DCWF).
• Minimum of 15 years of demonstrated experience in IT operations utilizing IT Service Management (ITSM) best practices within a Federal Government environment.
• Minimum of 10 years of demonstrated experience serving in a senior IT management role supporting Federal Government or Department of Defense (DoD) operations.
• Demonstrated experience leading technical operations teams responsible for enterprise IT services, system administration, network operations, and customer support.
• Proven experience managing personnel, operational performance, service delivery, and technical resources in a mission-critical environment.
• Strong leadership, communication, organizational, and decision-making skills.

Preferred Qualifications

• Experience supporting Department of Defense enterprise IT operations.
• Demonstrated knowledge of ITIL/ITSM best practices, operational planning, cybersecurity compliance, and continuous process improvement.
• Experience managing large-scale enterprise IT operations supporting multiple locations and mission-critical environments.

Work Location

On-site support.

Compensation

$164,335.00 - $246,560.00. The salary range posted is for Washington, DC. The offered rate will be based on contract affordability, the selected candidate’s knowledge, skills, abilities, and/or experience, and in consideration of internal parity.

Additional Compensation

KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

Benefits

• 401K plan with company match
• medical
• dental
• vision
• life insurance
• AD&D
• flexible spending account
• disability
• paid time off
• flexible work schedule

We support career advancement through professional training and development.

Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.