Documentation Supervisor: Healthcare Quality Leader

Pediatric Home Service, Inc.; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

401(k) Matching

Tuition Reimbursement

Professional Development

Supportive work environment

Job summary

Pediatric Home Service, Inc. is seeking a Supporting Documentation Supervisor in Houston, TX. You will lead and coach the documentation and medical records team, ensure accurate, compliant processes, and support CQI initiatives in a 100% on-site office environment.

You’ll partner with leadership to develop staff, manage audits, and improve workflows while maintaining strong communication across departments and with executives.

Qualifications

• 2+ years of supervisory or lead experience, preferably in healthcare administration, documentation, medical records, or a related environment
• Working knowledge of HIPAA requirements and EHR systems
• Demonstrated ability to coach, develop, and support employees
• Strong communication and interpersonal skills
• Excellent organizational skills with the ability to manage competing priorities
• Strong critical-thinking and problem-solving abilities
• Familiarity with quality assurance, auditing, and process improvement
• A collaborative leadership style and willingness to remain involved in day-to-day operations when needed

Responsibilities

• Provide daily direction, coaching, and support to assigned staff
• Conduct regular 1:1 meetings and provide ongoing feedback
• Lead department meetings and promote clear team communication
• Coordinate schedules to maintain appropriate coverage
• Help build an accountable, collaborative, and positive team environment
• Partner with leadership to identify development and training opportunities
• Promote accurate and timely documentation within the EHR
• Ensure HIPAA requirements and patient confidentiality standards are followed
• Maintain department competency and adherence to applicable internal and external requirements
• Reinforce consistent documentation practices across the team
• Step in to support routine department functions when additional assistance is needed
• Help resolve escalated or problematic documentation requests
• Identify operational barriers and work collaboratively toward solutions
• Maintain ongoing communication with leadership regarding staffing needs, workflow concerns, department performance, and opportunities for improvement
• In this role, you’ll help create a department where:
• Team members understand expectations and have the support they need to succeed
• Documentation is handled accurately, consistently, and efficiently
• Operational challenges are identified and addressed proactively
• Training and work instructions remain current and practical
• Teams work collaboratively across departments
• Quality, compliance, customer service, and continuous improvement remain central to daily operations

Skills

Supervisory leadership

Healthcare administration

HIPAA knowledge

Communication

Organization

Critical thinking

Education

Healthcare administration degree

Tools

EHR systems

Job description

Pediatric Home Service, Inc. is seeking a Supporting Documentation Supervisor in Houston, TX. You will lead and coach the documentation and medical records team, ensure accurate, compliant processes, and support CQI initiatives in a 100% on-site office environment.

You’ll partner with leadership to develop staff, manage audits, and improve workflows while maintaining strong communication across departments and with executives.