Documentation Specialist – Technical Writer

Colorado State University; San Antonio (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

Colorado State University is seeking a Documentation Specialist - Technical Writer to support USAEC Operations Branch at Joint Base San Antonio, TX. The role focuses on creating SOPs, continuity documents, and operation guides to standardize procedures and improve day-to-day operations.

Qualifications include a BS in CS or related field and at least 3 years of technical writing experience. Strong documentation practices and collaboration with SMEs are essential for accuracy and readiness.

Qualifications

• B.S. in Computer Science or related field.
• 3+ years of technical writing experience in the last 5 years.
• Translate complex business processes into clear SOPs and documentation.
• Maintain documentation with versioning and support knowledge transfer.
• Map customer needs to end products through collaboration with users.

Responsibilities

• Document SOPs and processes to ensure consistency and accuracy in day-to-day operations.
• Develop continuity documents for specific positions.
• Convert complex workflows into clear SOPs, continuity documents, and operation guides.
• Collaborate with SMEs and process owners to gather information and produce maintainable documentation.
• Support readiness, knowledge transfer, and day-to-day operational accuracy.

Skills

Technical writing

SOP development

Documentation management

Versioning

Knowledge transfer

Customer needs analysis

Education

B.S. in Computer Science or related degree

Job description

Job Description Position Summary: The Documentation Specialist - Technical Writer will support the US Army Environmental Command (USAEC) Operations Branch at Joint Base San Antonio, TX. They will support USAEC business practices and management tasks by documenting standard operating procedures (SOPs) and processes to ensure consistency and accuracy in day-to-day operations. Full consideration date is 22 October 2026.

Essential Job Duties

Serves as a technical expert in documentation of standard operating procedures (SOPs) and processes to ensure consistency and accuracy in day-to-day operations. Works within the command to develop continuity documents for specific positions. Converts complex technical processes, workflows, and data into clear, accurate, and well-structured SOPs, continuity documents, and operational guides that ensure consistency across mission activities. Collaborates with SMEs and process owners to gather detailed information and produce maintainable documentation using technical writing best practices, supporting readiness, knowledge transfer, and day-to-day operational accuracy.

Conditions of Employment:

• Pre-employment Criminal Background Check (required for new hires).
• Valid driver's license or the ability to obtain a driver's license by the employment start date.
• The successful candidate must be legally authorized to work in the U.S. by proposed start date; the department will not provide visa sponsorship for this position.
• Must be able to comply with all applicable regulations to obtain a Department of Defense Common Access Card (CAC) and public trust clearance; required at a minimum to complete a NACI/SF85 and successfully pass a federal background check.

Supervision: None

Minimum Qualifications

• B.S. in Computer Science or related degree.
• At least three (3) years' experience in technical writing in the last five (5) years.
• Demonstrated experience understanding complex business management processes and developing clear, accurate, and easy-to-read SOPs.
• Demonstrated experience maintaining documentation, versioning, facilitating knowledge transfer, and accurately documenting processes.
• Experience determining customer needs and collaborating with users to identify and develop the most effective end product to meet customer needs.

Preferred Qualifications

• Masters in Computer Science or a related degree.
• Strong ability to translate complex workflows into clear, concise, and sequential steps with visual aids or screenshots.
• Experience interviewing team members to map out processes that accurately cover real-world operational use cases.

Salary Range 75000-105000

Employee Benefits Colorado State University is not just a workplace; it's a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact. Review our detailed benefits information here. Explore the additional perks of working at CSU here. For the total value of CSU benefits in addition to wages, use our compensation calculator. Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in!

Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

EEO Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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