Documentation Specialist

Norco, Inc.; Portland (OR); On-site; USD 45,000 - 60,000; Full time

Job summary

Norco, Inc. is seeking a detail-oriented Documentation Specialist to join our team in Portland, Oregon. The chosen candidate will possess excellent organizational and communication skills, essential for ensuring compliance with medical documentation requirements.

Your primary responsibilities will include reviewing medical documentation for insurance compliance, following up with internal customers, and verifying the accuracy of billing documents. Norco promotes a respectful work environment and values its employee ownership.

Qualifications

• Strong knowledge of medical coverage and documentation guidelines for respiratory services.
• Ability to review and request appropriate medical documentation.
• Experience verifying insurance coverage information.

Responsibilities

• Review and request medical documentation to ensure patient qualifications.
• Follow up with internal customers regarding outstanding documentation.
• Verify billing documents for accuracy and completeness.
• Provide instruction on proper documentation completion.

Skills

Strong verbal communication skills

Strong written communication skills

Detail-oriented

Organizational skills

Job description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately‑owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission, "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

We are looking for a detail oriented, well organized individual to work at our Qualification Center located in Portland, OR. The ideal candidate will be a highly efficient, self‑motivated individual who has strong verbal and written communication skills.

Qualifications

The essential responsibilities of the Documentation Specialist include, but are not limited to:

Having a strong knowledge of specific medical coverage and documentation guidelines for various commercial insurance plans for respiratory services, home medical equipment and supplies.

• Review and request appropriate medical documentation according to insurance coverage requirements from physicians and clinical staff to ensure patient qualifies for medical services.
• Follow up with internal customers via phone, fax, email, etc. regarding outstanding documentation.
• Verify insurance coverage information, billing documents for accuracy and completeness.
• Provide instruction to employees on proper documentation completion.

Additional Information

Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Minorities/Females/Individuals with Disabilities/Protected Veterans