Documentation Associate

Accentuate Staffing; Clayton (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Accentuate Staffing in Clayton, NC is seeking a detail-oriented Documentation Associate to manage the documentation lifecycle of customer orders from release to final documentation. You will serve as the liaison between Sales, Engineering/Drafting, and Production, ensuring drawings, revisions, and approvals are tracked, maintained, and communicated in a timely manner.

The role requires exceptional attention to detail, strong organizational skills, and proactive follow-through to keep projects

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1–3 years of experience in documentation, order management, project coordination, administrative support, or related field.
• Experience in manufacturing, electrical, or engineering environment preferred.
• Attention to detail and accuracy with well-documented records.
• Strong organizational and time-management skills; manage multiple concurrent jobs.
• Excellent written and verbal communication; coordinate across departments.
• Proficiency with Microsoft 365: Excel, SharePoint/OneDrive, Outlook; learn internal tools.
• Ability to read and interpret technical information, drawings, and BOMs (training provided).
• Ability to work independently and manage shifting priorities in a fast-paced environment.
• Familiarity with electrical equipment such as switchboards, power centers, and circuit breakers.

Responsibilities

• Track assigned jobs from order release through drafting, customer approval, release to production, and final documentation.
• Monitor the drawing pipeline and coordinate with Engineering and Drafting on status, due dates, and priorities; ensure lead times are met.
• Evaluate incoming changes and route revisions to Sales or Drafting; track through re-release and final approval.
• Release approved jobs by updating tracking systems, notifying Production Scheduling, and saving approved files as proof of approval.
• Prepare and issue final documentation packages upon shipment, including manuals, latest drawing sets, and documentation links.
• Maintain organized, accurate, easily accessible job files and repositories.
• Communicate proactively across Sales, Engineering, and Production.
• Identify and flag at-risk jobs with approaching or overdue approval dates to support on-time delivery.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Proactive follow-through

Education

High school diploma or equivalent

Associate degree or relevant coursework preferred

Tools

Excel

SharePoint/OneDrive

Outlook

Job description

Accentuate Staffing is seeking a detail-oriented Documentation Associate for a growing client in Clayton, NC. This role is responsible for managing the documentation lifecycle of customer orders, from order release through final documentation. Acting as a key liaison between Sales, Engineering/Drafting, and Production, the Documentation Specialist ensures drawings, revisions, and approvals are accurately tracked, properly maintained, and communicated to the appropriate teams in a timely manner. This position requires exceptional attention to detail, strong organizational skills, and proactive follow-through to keep projects progressing and on schedule.

Responsibilities:

• Track assigned jobs from order release through drafting, customer approval, release to production, and final documentation using departmental tracking tools.
• Monitor the drawing pipeline and coordinate with Engineering and Drafting on drawing status, due dates, and priorities. Follow up to ensure work progresses within established lead-time commitments.
• Evaluate incoming changes, including clarifications, technical information, and bill-of-material updates. Route changes to Sales and/or Drafting as appropriate and track revisions through re-release and final approval, when required.
• Release approved jobs by updating tracking systems, notifying Production Scheduling, and saving approved files to the server as documented proof of approval.
• Prepare and issue final documentation packages upon shipment, including manuals, the latest drawing sets, and documentation-suite links.
• Maintain organized, accurate, and easily accessible job files and departmental repositories.
• Communicate proactively across Sales, Engineering, and Production.
• Identify and flag at-risk jobs with approaching or overdue approval dates to support on-time delivery.

Requirements:

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• 1–3 years of experience in documentation, order management, project coordination, administrative support, or a related field.
• Previous experience in a manufacturing, electrical, or engineering environment preferred.
• Exceptional attention to detail and accuracy, with a strong commitment to maintaining verifiable, well-documented records.
• Strong organizational and time-management skills, with the ability to manage multiple concurrent jobs while maintaining accuracy.
• Excellent written and verbal communication skills and the ability to coordinate effectively across multiple departments.
• Proficiency with Microsoft 365, including Excel, SharePoint/OneDrive, and Outlook, with the ability to learn internal tools such as SharePoint Lists and automated workflows.
• Ability to read and interpret technical information, drawings, and bills of material (training provided).
• Ability to work independently and manage shifting priorities in a fast-paced, high-volume environment.
• Familiarity with electrical equipment, such as switchboards, power centers, and circuit breakers.