Documentation and Administrative Specialist

Community Care Network / Rutland Mental Health Services; Rutland (VT); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive pay range $22.00–$23.00

Comprehensive benefits package

401(k) and 401(k) matching

Health insurance

Dental insurance

Life insurance

Paid time off

Vision insurance

Tuition reimbursement

Professional development assistance

Flexible spending account

Employee assistance program

Retirement plan

Job summary

Community Care Network is seeking a Documentation and Administrative Specialist to support RMHS and Rutland Community Programs with EMR maintenance and compliance.

The role ensures documentation accuracy, proper signatures, and guidance for clinical staff, while adhering to State and Federal regulations. A strong emphasis on organization, communication, and problem-solving is essential, with a HS diploma and 2 years of clinical experience required.

Qualifications

• High School Diploma or GED required.
• Two years’ clinical experience minimum.
• Proficient with EMR and able to navigate within the system.
• Knowledge of State and Federal regulations.
• Strong interpersonal, communication, and problem-solving skills.
• Valid driver’s license and reliable transportation.
• Successful completion of a criminal history background check after hire.

Responsibilities

• Ensures documents follow applicable State, Federal, and Agency Standards.
• Ensures documents have appropriate signatures and send out for electronic signatures if needed.
• Provides administrative support and guidance to clinical staff regarding documentation of services.
• Scans documents into the EMR and approves services in the EMR.
• Verifies Plans of Care and Quarterly Reviews are present with correct dates and signatures.
• Assists with EMR maintenance and keeping the EMR current and running.

Skills

Interpersonal skills

Communication

Problem solving

Conflict resolution

Independent work

Education

High School Diploma or GED

Tools

EMR system

Job description

Community Care Network is looking for a Documentation and Administrative Specialist to join our team! Community Care Network is comprised of Rutland Mental Health Services and Rutland Community Programs. Our mission is to enhance the well-being of our communities, individuals and families through responsive, innovative and collaborative human service

About The Role

The Documentation and Administrative Specialist will be a team member who utilizes their skills to assist in the maintenance and compliance of the Electronic Medical Record for Rutland Mental Health Service (RMHS). The Documentation and Administrative Specialist carries out duties for RMHS and Rutland Community Programs (RCP) in accordance with the Compliance program, which requires that all services be provided in compliance with all State and Federal laws governing our operations and be consistent with high standards of business and professional ethics. All employees shall review the designated compliance policies from time to time and as necessary, to guide their actions and behalf of RMHS and RCP.

Responsibilities

• Ensures specific documents are following all applicable State, Federal, and Agency Standards.
• Ensures specific documents have appropriate signatures and if needed send out to clients/guardian for an electronic signature.
• Provides administrative support and guidance to the clinical staff regarding documentation of services.
• Scans documents into the Electronic Medical Record and approves specific services in the Electronic Medical Record (EMR).
• Determines Individual Plans of Care and Quarterly Reviews are present in the records and dates are correct; services provided are prescribed, clinician and physician signatures present.
• Assists with EMR maintenance developing and maintaining a program to keep the EMR current and running.

Qualifications

• High School Diploma or GED minimum education required.
• Minimum of two years’ experience in a clinical setting.
• Working knowledge of EMR and ability to maneuver within the EMR.
• Working knowledge of State and Federal Regulations.
• Ability to perform tasks requiring independent knowledge in addition to procedures or instructions provided.
• Excellent interpersonal, communication, problem solving, and conflict resolution skills.
• Must have a valid driver’s license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont.
• *Successful completion of a criminal history background check after hire.

Benefits

• Competitive Pay Range $22.00-23.00 (compensation is typically dependent upon experience)
• Comprehensive Benefit Package
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistanceRetirement plan
  • Tuition reimbursement
  • Vision insurance
• Career Training and Development
• Collaborative and engaging team meetings with supervision.

Our work is guided by our Core Values of Trust, Accountability, Respect, Cultural Competence, Person-Centered Care, and Continuous Learning and Growth.

CCN is an Equal Opportunity Employer.