Document Management & Scan Specialist I

American Specialty Health; San Diego (CA); On-site; USD 21,000 - 23,000; Full time

Job summary

American Specialty Health is seeking a Document Tech I to join our Support Services team. The role provides technical and clerical support for the Document Management department, focusing on accuracy and quality audits.

Responsibilities include sorting/mail, scanning prep, file preparation, and confidential handling of documents in a busy office environment. The position requires onsite, full-time work with a standard hourly wage; adherence to processes and security protocols is essential.

Qualifications

• High school diploma required.
• 1 year of experience in a clerical support role requiring expert attention to detail preferred.
• Record managing or scanning experience preferred.
• Experience with Microsoft Word, Excel, and Outlook required.
• Some experience with Kofax/AnyDoc preferred.
• Types 35-40 WPM.
• Intermediate to expert 10 Key skills.
• Ability to pass written test.
• Ability to pass basic math test.
• Ability to perform repetitive tasks sitting for 2 to 3 hours at a time.
• Ability to master new processes, master new technical computer applications, and perform complex analytical tasks within a reasonable period of time.
• Experience with machinery or proven ability to learn small machine operations.
• Ability to thrive in an environment with noise and/or constant interruptions.

Responsibilities

• Provides clerical Support to the Document Management center.
• Provides mail service to the organization. Sorts incoming, personal, inter department, claims, and returned mail.
• Opens mail and prepares Claims batches for scanning adhering to processes and procedures.
• Prepares files and documents adhering to defined processes for scanning and validation. Accurately tracks and records assigned work.
• Assists with research and verification during the scanning process. Uses good judgement for self-correction, ensuring accuracy.
• Supports shredding efforts for all scanned documents approved for destruction.
• Receives & processes file & document requests to authorized personnel when instructed.
• Meets all productivity goals.
• Passes all quality audits and skill assessments.
• Restricts access to systems, storage locations, system folders or physical files, and all documents in process to authorized personnel only.
• Maintains confidentiality of sensitive and propriety business information under all circumstances.
• Reports unique or problem situations to manager.
• Other Department Support.
• Processes returned mail and provides statistical data for reporting.
• Keeps mail sorting station & mail area clean & organized at all times.
• Prepares and processes Inter Office Mail.
• Processes Right Fax Claims and Prepares for Scanning adhering to defined processes.
• Covers front security desk.

Skills

Word

Excel

Outlook

Education

High school diploma

Tools

Kofax/AnyDoc

Job description

American Specialty Health is seeking a Document Tech I to join our Support Services team. The role provides technical and clerical support for the Document Management department, focusing on accuracy and quality audits.

Responsibilities include sorting/mail, scanning prep, file preparation, and confidential handling of documents in a busy office environment. The position requires onsite, full-time work with a standard hourly wage; adherence to processes and security protocols is essential.