Document Specialist

HNE; Monroe (LA); On-site; USD 30,000 - 52,000; Full time

Job summary

HNE is seeking a Document Specialist in Monroe, LA to accurately process and manage high volumes of documents within established workflows. The role emphasizes precise review, indexing, and documentation, ensuring quality and compliance across the processing lifecycle.

The ideal candidate will have 1–3+ years in document processing or related fields, strong written and verbal communication, and the ability to learn new software while handling multiple priorities in a fast-paced environment.

Qualifications

• 1–3+ years of experience in document processing, data entry, or a related field preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Comfortable working with computer systems and learning new software.
• Ability to manage multiple priorities in a deadline-driven environment.

Responsibilities

• Review and process documents accurately and efficiently.
• Organize, index, and maintain documents in designated systems.
• Verify documents for completeness, accuracy, and proper documentation.
• Update systems with relevant document information and status changes.
• Track documents throughout the processing workflow and ensure timely completion.
• Identify missing information, discrepancies, or exceptions and escalate as needed.
• Follow established procedures, quality standards, and compliance requirements.
• Maintain accurate records and documentation.
• Manage multiple priorities while meeting productivity and turnaround expectations.
• Collaborate with internal teams to resolve document-related issues and support workflow efficiency.

Skills

Attention to detail

Organizational skills

Communication skills

Independent work

Deadline-driven

Job description

The Document Specialist is responsible for accurately processing, reviewing, organizing, and maintaining documents within established workflows. This role requires strong attention to detail, organization, and the ability to manage a high volume of time-sensitive work while maintaining accuracy and quality.

Key Responsibilities

• Review and process documents accurately and efficiently.
• Organize, index, and maintain documents in designated systems.
• Verify documents for completeness, accuracy, and proper documentation.
• Update systems with relevant document information and status changes.
• Track documents throughout the processing workflow and ensure timely completion.
• Identify missing information, discrepancies, or exceptions and escalate as needed.
• Follow established procedures, quality standards, and compliance requirements.
• Maintain accurate records and documentation.
• Manage multiple priorities while meeting productivity and turnaround expectations.
• Collaborate with internal teams to resolve document-related issues and support workflow efficiency.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to work independently and manage multiple priorities.
• Strong written and verbal communication skills.
• Comfortable working with computer systems and learning new software.
• Ability to work in a deadline-driven, high-volume environment.
• Previous experience in document processing, administrative support, mortgage operations, financial services, or a related field preferred.

Experience

• 1–3+ years of experience in document processing, data entry, administrative support, or a related field preferred.