Document Services Manager - Litigation Support & Process

Zwicker & Associates

Andover (MA)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Full benefits

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

Paid holidays

401(k) with match

Paid time off

Job summary

Zwicker & Associates, P.C. in Andover, MA seeks a Document Services Manager to lead a dynamic team, streamline processes, and ensure high-quality document production for a national creditor rights firm. The role requires proven leadership, litigation experience, and strong ethics.

The base salary is $65,000 per year with full benefits. You will manage workflows, train staff, and drive process improvements in a fast-paced environment while maintaining compliance and accuracy in all legal

Qualifications

Minimum 1 year management experience in a team-oriented workplace.
Minimum 1 year of experience working in a litigation environment.
Minimum 1 year experience drafting, formatting, and reviewing legal documents, including contracts, affidavits, and correspondence, ensuring accuracy and compliance with legal standards.
Demonstrated ability to lead and develop a department and its staff members.
Ability to effectively manage the work flow and staff.
Strong organizational and time management skills.
Strong commitment to ethics and compliance standards.
Effective decision-making skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Above-average Excel knowledge, including analysis, filtering, and V-lookup.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device.
Be able to complete a minimum of a 40-hour flexible workweek schedule.
Be able to read and comprehend position-specific documents and correspondence.

Responsibilities

Comply with the firm’s policies and procedures, client and firm work standards, and compliance policies.
Assign employees their work schedules and ensure they are followed.
Provide proper training and full knowledge of procedures for teams.
Evaluate employees on a regular basis and inform management of concerns.
Track and monitor activity of workflows for their teams.
Motivate staff and maintain a positive work environment.
Monitor and forward time-off requests for approval and review time records.
Other duties as assigned.