Document Recording & Records Specialist

Allen County War Memorial Coliseum; Fort Wayne (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

The Records Controller position with Allen County Recorder’s Office handles recording documents for permanent records, processes forms for new businesses, and enters data into the records management system.

Candidates should have a High School Diploma or GED, stronger customer service skills, proficiency with Microsoft Office, and the ability to type 45 WPM; Indiana Code knowledge is a plus.

Qualifications

• High School Diploma or GED and more than a year of customer service experience.
• Experience with real estate title work preferred.
• Knowledge of Indiana Code requirements for recording documents and fees.
• Ability to understand public access laws for records.
• Strong computer skills with Microsoft Office and related software.
• Ability to multi-task while assisting visitors and answering phones.
• Excellent customer service and professional demeanour.
• Ability to perform duties efficiently with deadlines amid interruptions.
• Type at least 45 WPM.

Responsibilities

• Record documents for permanent record; provide forms and filing information for new businesses; initiate recording and enter documents into the system.
• Review all incoming documents to ensure compliance with Indiana Code.
• Collect fees for recordings and copies; enter financial information and balance cash drawer.
• Enter indexing information into the computer system to create a permanent record.
• Provide professional and courteous assistance to customers searching for records.
• Answer telephone and greet office visitors; respond to questions about the Recorder’s Office.
• Audit information in the land records system and correct errors.
• Ensure documents are returned to their submitter.
• Perform all other duties as assigned, including overtime as required.

Skills

Customer service

Multi-tasking

Attention to detail

Typing 45 WPM

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Records management software

Job description

The Records Controller position with Allen County Recorder’s Office handles recording documents for permanent records, processes forms for new businesses, and enters data into the records management system.

Candidates should have a High School Diploma or GED, stronger customer service skills, proficiency with Microsoft Office, and the ability to type 45 WPM; Indiana Code knowledge is a plus.