Document Processor for Payment Solutions (US-Based, Remote)

Paired; California (MO); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Fully remote role

Growth opportunities

Premium brands

Job summary

Spectrum Payment Solutions, based in Orange County, California, seeks a detail-oriented Document Processor to support daily operations. You will review and collect documents from clients, keep accurate records, and track applications using our CRM and spreadsheets.

The role is fully remote, offering independent work with a reliable internet setup. The ideal candidate excels in English communication, stays organized across multiple tasks, and collaborates with internal teams to keep processes

Qualifications

• Excellent written English communication is required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Experience using CRM systems and Google Sheets or Microsoft Excel.
• Ability to work independently with minimal supervision.

Responsibilities

• Review and collect required documents from clients via email.
• Follow up with clients to obtain missing or incomplete documentation.
• Track application progress using the company's CRM and spreadsheets.
• Maintain accurate records and ensure all documentation is properly organized.
• Coordinate with internal team members to keep applications moving efficiently.
• Assist with basic administrative and operational tasks as needed.
• Create and publish social media content, including posts such as Reddit reviews and other promotional content.
• Ensure timely and professional communication with clients and team members.

Skills

Excellent written English

Attention to detail

Organizational skills

Multitasking

CRM familiarity

Google Sheets / Excel

Remote work setup

Tools

CRM systems

Google Sheets

Excel

Job description

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.

About Our Client

Our client, Spectrum Payment Solutions has over 25 years of experience in the payment processing industry and is one of the longest-established providers specializing in payment solutions for the cannabis industry. Based in Orange County, California, the company helps cannabis dispensaries securely accept debit and credit card payments through compliant payment processing solutions.

About the Role

Spectrum Payment Solutions is looking for a detail-oriented Document Processor to support its day-to-day operations. This role focuses on reviewing and collecting documents, maintaining accurate records, tracking applications, and assisting with administrative tasks. The ideal candidate is organized, proactive, and comfortable managing multiple tasks while ensuring accuracy.

Responsibilities

• Review and collect required documents from clients via email.
• Follow up with clients to obtain missing or incomplete documentation.
• Track application progress using the company's CRM and spreadsheets.
• Maintain accurate records and ensure all documentation is properly organized.
• Coordinate with internal team members to keep applications moving efficiently.
• Assist with basic administrative and operational tasks as needed.
• Create and publish social media content, including posts such as Reddit reviews and other promotional content.
• Ensure timely and professional communication with clients and team members.

Qualifications

• Excellent written English communication skills.
• Strong attention to detail and organizational skills.
• Comfortable managing multiple tasks and meeting deadlines.
• Experience using CRM systems and Google Sheets or Microsoft Excel.
• Ability to work independently with minimal supervision.Reliable internet connection and suitable remote work setup.
• Nice to Have
  • Previous experience in administrative support, operations, or document processing.
  • Experience with CRM platforms.
  • Familiarity with social media platforms, particularly Reddit.
  • Experience in the payments, financial services, or cannabis industry is a plus, but not required.

Benefits

• Competitive salary.
• Work with fast-scaling, premium brands.
• Fully remote role with a dynamic, growth-driven team.
• Clear opportunities for career growth and advancement.