Document Processing Specialist

Suna Solutions; Pasadena (CA); On-site; USD 28,000 - 29,000; Full time

Job summary

Suna Solutions in Pasadena, CA is seeking a temporary Account Maintenance Unit specialist to handle data entry and routine member account documents. The role requires accuracy and the ability to process account updates.

Responsibilities include reviewing documents, processing changes (address, beneficiary, direct deposit, name changes, returned mail), organizing records, and supporting monthly mailings, with a pay rate of $20.00 to $21.00 per hour for 6 to 12 months.

Qualifications

• Basic typing and data-entry skills.
• Ability to follow written and verbal instructions.
• Ability to maintain confidentiality when handling sensitive member information.
• Ability to work independently and as part of a team.

Responsibilities

• Perform data entry and process routine member account documents and requests.
• Review documents for completeness and accuracy.
• Process account maintenance transactions, including address changes, beneficiary changes, direct deposit, name changes, returned mail, and other member account updates.
• Sort, organize, scan, and maintain documents and records.
• Assist with monthly mailings and other clerical assignments.
• Follow established procedures to ensure information is processed accurately and timely.
• Perform other duties as assigned.

Skills

Typing

Data entry

Confidentiality

Instruction following

Teamwork

Tools

Microsoft Office

Job description

Pay Rate: $20.00 to $21.00 per hour

Duration: 6-12 Months

Account Maintenance Unit (Temporary)

Responsibilities

• Perform data entry and process routine member account documents and requests.
• Review documents for completeness and accuracy.
• Process account maintenance transactions, including address changes, beneficiary changes, direct deposit, name changes, returned mail, and other member account updates.
• Sort, organize, scan, and maintain documents and records.
• Assist with monthly mailings and other clerical assignments.
• Follow established procedures to ensure information is processed accurately and timely.
• Perform other duties as assigned.

Requirements

• Basic typing and data-entry skills.
• Basic computer skills, including familiarity with Microsoft Office.
• Ability to follow written and verbal instructions.
• Ability to maintain confidentiality when handling sensitive member information.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Previous experience performing data entry or processing financial or administrative documents is preferred.
• Strong attention to detail and accuracy.
• Ability to review documents for completeness and identify discrepancies.
• Good organizational and time management skills.
• Experience working in a high-volume, fast-paced office environment is a plus.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.