Document Processing Associate

AppleOne Employment Services; Cleveland (OH); On-site; USD 44,083,200 - 49,593,600; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Statutory sick pay

Job summary

AppleOne Employment Services is seeking a Document Processing Associate in Parma, OH. The role supports document processing by preparing, scanning, inspecting, and assembling documents to meet quality standards.

The position requires a high school diploma or equivalent, basic computer and typing skills, and the ability to work in a team in a production environment. Schedule is Monday–Friday, 7:00 AM to 3:00 PM with possible overtime.

Qualifications

• High school diploma or equivalent required.
• Ability to read and understand instructions in English.
• Basic computer skills for training and scanning operations.
• Basic typing skills.
• Previous experience in document processing or related field is a plus.
• Ability to work in a team and adapt to changing priorities.
• Ability to stand for up to 8 hours and lift 10–50 lbs.

Responsibilities

• Separate, sort, and open incoming mail.
• Prepare documents for scanning and digital processing.
• Perform scanning, inspection, compiling, assembling, and binding of documents.
• Process customer projects accurately and efficiently while meeting quality standards.
• Operate scanning and document processing equipment, including Kodak scanners.
• Maintain production and customer service standards by completing work accurately and on time.
• Meet productivity goals, including Time Productive statistics and IPH targets.
• Report machine issues and complete required paperwork on time.
• Communicate operational issues to management and keep workstation organized.

Skills

Reading English

Basic computer skills

Typing

Teamwork

Adaptable

Stand 8h

Lift 10-50 lbs

Education

High school diploma or equivalent

Tools

KODAK scanners

Job description

Role Details

Role: Document Processing Associate

Pay: $16.50/hour

Assignment: Support document processing operations by preparing, scanning, inspecting, compiling, assembling, and maintaining documents according to company quality and productivity standards.

Location: 5575 Venture Drive, Unit D, Parma, OH 44130 (Free Parking)

Schedule: Monday–Friday, 7:00 AM – 3:00 PM (Overtime may be available)

What you'll do

• Separate, sort, and open incoming mail.
• Prepare documents for scanning and digital processing.
• Perform scanning, inspection, compiling, assembling, and binding of documents.
• Process customer projects accurately and efficiently while meeting quality standards.
• Operate and utilize scanning and document processing equipment, including KODAK scanners.
• Maintain production and customer service standards by completing work accurately and on time.
• Meet established productivity goals, including Time Productive statistics and Impressions per Hour (IPH) standards.
• Perform basic machine maintenance, including clearing paper jams, refilling toner, and replacing machine oil.
• Report machine errors and equipment issues using working knowledge of machine codes.
• Complete all required paperwork accurately, legibly, and on time.
• Communicate operational issues and concerns promptly to management.
• Maintain an organized workstation to prevent processing and assembly errors.
• Work in a fast-paced, high-volume production environment while maintaining quality standards.
• Perform additional duties as assigned.

Requirements

• High school diploma or equivalent.
• Ability to read and understand instructions in English.
• Basic computer skills for training and scanning operations.
• Basic typing skills.
• Previous experience in document processing, printing, scanning, or a related industry is a plus.
• Ability to work effectively in a team environment and maintain positive working relationships.
• Must be adaptable, flexible, and able to manage changing priorities.
• Ability to perform repetitive tasks while maintaining quality and productivity standards.
• Comfortable working in a production environment with moderate to high noise levels.
• Ability to work under moderate stress and in a fast-paced setting.
• Must be able to stand for up to 8 hours per day.
• Ability to sit, stand, bend, twist, and perform repetitive movements throughout the shift.
• Must be able to lift and move items weighing between 10 and 50 lbs.
• Availability to work overtime, nights, weekends, and holidays as business needs require.

Benefits

• For temporary assignments lasting 13 weeks or longer, major medical, dental, vision, 401k, and statutory sick pay are provided.
• Reasonable accommodations are available for individuals with disabilities.
• AppleOne participates in the E-Verify program in certain locations as required by law.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including city or municipal Fair Chance Ordinance provisions.