Document Operations Coordinator — Flexible Telecommute

PacificSource; Northern (KY); Hybrid; USD 36,000 - 57,000; Full time

Benefits offered by this job

Flexible telecommute policy

Medical, vision, and dental insurance

Incentive program

Paid time off and holidays

401(k) plan

Volunteer opportunities

Tuition reimbursement and training

Life insurance

Flexible spending account

Job summary

PacificSource is seeking a Project Coordinator to support enterprise document requests and governance activities. You will coordinate intake, routing, tracking, and lifecycle management across business units, ensuring timely deliverables while maintaining HIPAA compliance and privacy standards.

The role emphasizes collaboration, process improvement, and thorough documentation. Candidates should have 3+ years of project coordination and strong Microsoft Office skills.

Qualifications

• Minimum 3 years of project coordination or related administrative support experience.
• Experience coordinating multiple projects and cross-functional stakeholders preferred.
• Familiarity with healthcare operations and regulatory compliance is a plus.
• Proficient in Microsoft Office and standard reporting tools.

Responsibilities

• Coordinate intake, routing, and tracking of enterprise document requests.
• Track document projects and workflow activities to ensure timely completion of deliverables and deadlines.
• Schedule and support document governance meetings, including preparation of materials and follow-up activities.
• Coordinate annual document reviews and document lifecycle management activities.
• Maintain workflow tracking systems, project records, and supporting documentation.
• Monitor project status and communicate updates, risks, and deadlines to stakeholders.
• Coordinate communications and information exchange with business units and operational stakeholders.
• Prepare operational status reports and provide updates on workload, workflow, and project activity.
• Coordinate vendor interactions and scheduling activities to support document production and fulfillment services.
• Support process improvement efforts through workflow monitoring and documentation maintenance.
• Assist with departmental communications and stakeholder outreach.
• Support continuous improvement and operational effectiveness initiatives.
• Coordinate training logistics and related administrative activities.
• Maintain departmental records, files, and documentation.
• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
• Perform other duties as assigned.

Skills

Project coordination

Workflow management

Healthcare operations

Cross-functional coordination

Communication

Administrative support

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Teams

Job description

PacificSource is seeking a Project Coordinator to support enterprise document requests and governance activities. You will coordinate intake, routing, tracking, and lifecycle management across business units, ensuring timely deliverables while maintaining HIPAA compliance and privacy standards.

The role emphasizes collaboration, process improvement, and thorough documentation. Candidates should have 3+ years of project coordination and strong Microsoft Office skills.