Document Services & Workflow Coordinator

pacificsource; Bend (OR); On-site; USD 36,000 - 57,000; Full time

Job summary

PacificSource coordinates enterprise document requests and governance activities to support accurate, compliant document delivery across the organization. This role requires organizing workflow, tracking projects, and communicating updates to stakeholders in a healthcare setting.

Travel is approximately 10% and a high school diploma is required; candidates should have at least 3 years of experience in project coordination or related fields.

Qualifications

• Minimum 3 years of project coordination, workflow administration, healthcare operations, business operations, communications, or related administrative support functions.
• Education and relevant licenses: High school diploma or equivalent.
• Knowledge of project coordination and workflow management principles, and reporting tools.
• Competencies include adaptability, relationship building, trust, continuous improvement, planning, and meeting performance expectations.

Responsibilities

• Coordinate intake, routing, and tracking of enterprise document requests.
• Track document projects and workflow activities to ensure timely completion of deliverables and deadlines.
• Schedule and support document governance meetings, including preparation of materials and follow-up activities.
• Coordinate annual document reviews and document lifecycle management activities.
• Maintain workflow tracking systems, project records, and supporting documentation.
• Monitor project status and communicate updates, risks, and deadlines to stakeholders.
• Coordinate communications and information exchange with business units and operational stakeholders.
• Prepare operational status reports and provide updates on workload, workflow, and project activity.
• Coordinate vendor interactions and scheduling activities to support document production and fulfillment services.
• Support process improvement efforts through workflow monitoring and documentation maintenance.
• Assist with departmental communications and stakeholder outreach.
• Support continuous improvement and operational effectiveness initiatives.
• Coordinate training logistics and related administrative activities.
• Maintain departmental records, files, and documentation.
• Meet department and company performance and attendance expectations.
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.

Skills

Accountability

Collaboration

Communication

Flexibility

Listening

Organizational skills/Planning

Problem Solving

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Project management apps

Job description

PacificSource coordinates enterprise document requests and governance activities to support accurate, compliant document delivery across the organization. This role requires organizing workflow, tracking projects, and communicating updates to stakeholders in a healthcare setting.

Travel is approximately 10% and a high school diploma is required; candidates should have at least 3 years of experience in project coordination or related fields.