Document Imaging Technician 1-3

OU Health; Edmond (OK); On-site; USD 22,000 - 33,000; Full time

Job summary

OU Health in Oklahoma City is seeking a Document Imaging Technician 1–3 for a full-time, on-site role. You will prepare, scan, index, and quality-check medical and administrative documents to ensure accurate entry into imaging systems, while protecting patient confidentiality.

You will interact with clinical and administrative teams to clarify documentation needs, troubleshoot basic imaging issues, and escalate complex problems as needed. Familiarity with EHRs and HIPAA is required.

Qualifications

• Accurate document imaging tasks including scanning, indexing, and quality control of medical records.
• Troubleshooting imaging equipment and software to resolve routine issues.
• Familiarity with medical imaging workflows and basic radiology terminology.
• Strong customer service with clear, professional communication with clinical/administrative staff.
• Attention to detail, organizational skills, and ability to handle repetitive tasks accurately.
• Experience with electronic health record (EHR) systems; healthcare records experience beneficial.
• Understanding of patient confidentiality and HIPAA regulations; ethical/compliant practices.
• High school diploma or equivalent; health information management training/certification is a plus.

Responsibilities

• Prepare, scan, index, and quality-check medical and administrative documents.
• Verify document completeness and resolve errors or mismatches.
• Follow established workflows to maintain data integrity and confidentiality.
• Interact with clinical and administrative teams to clarify documentation needs.
• Troubleshoot basic imaging issues and escalate complex problems as needed.
• Support access to patient information and regulatory compliance within imaging/medical records.

Skills

Document imaging

Quality control

Troubleshooting

EHR familiarity

HIPAA compliance

Customer service

Attention to detail

Communication

Education

High school diploma

Health information management training

Tools

EHR systems

Imaging software

Job description

Company Description

OU Health is Oklahoma’s flagship academic health system, partnering with the University of Oklahoma to provide advanced, compassionate care for severe and life‑threatening conditions. The organization offers an inclusive culture where people in clinical and support roles can grow their careers and contribute meaningfully to patient care. Team members are encouraged to innovate, pursue excellence, and continuously improve processes and outcomes. OU Health invests in advanced technology, professional development, and a respectful work environment grounded in civility and inclusion. Applicants join a community that values diverse skills and perspectives and aims to be the employer and healthcare destination of choice for all Oklahomans.

Role Description

The Document Imaging Technician 1–3 is a full‑time, on‑site role based in Oklahoma City, OK. This position is responsible for preparing, scanning, indexing, and quality‑checking medical and administrative documents to ensure accurate and timely entry into electronic imaging systems. The technician verifies document completeness, resolves errors or mismatches, and follows established workflows and guidelines to maintain data integrity and confidentiality. Day‑to‑day tasks include interacting with clinical and administrative teams to clarify documentation needs, troubleshooting basic imaging and equipment issues, and escalating complex problems as needed. The role supports efficient access to patient information, contributes to regulatory compliance, and helps maintain smooth operations within the imaging and medical records environment.

Qualifications

• Ability to perform accurate Document Imaging tasks, including scanning, indexing, and quality control of medical records.
• Skills in Troubleshooting imaging equipment and related software, with the ability to identify and resolve routine technical issues.
• Familiarity with Medical Imaging workflows and basic Radiology terminology to support proper handling of related documentation.
• Strong Customer Service skills, with the ability to communicate clearly and professionally with clinical, administrative, and support staff.
• Attention to detail, strong organizational skills, and the ability to manage repetitive tasks while maintaining accuracy.
• Comfort working with electronic health record (EHR) systems and other healthcare information technologies; prior healthcare or medical records experience is beneficial.
• Understanding of patient confidentiality, HIPAA, and other relevant regulations, with a commitment to ethical and compliant practices.
• High school diploma or equivalent; additional training or certification in health information management.