Document Imaging Specialist — VA Case Files Clerk

Jamison Professional Services, Inc. (Jamison); Montgomery Village (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Benefits

Job summary

Jamison Professional Services, Inc. is seeking a General Clerk (Document Specialist) in Montgomery Village, MD. The role involves preparing Records Before the Agency (RBAs) for VA appeals, organizing and verifying records, and producing searchable PDFs with OCR.

Responsibilities include retrieving records from VBMS, indexing, pagination, and ensuring secure upload to VA networks, with attention to accuracy and privacy. 40-hour weeks, with benefits provided.

Qualifications

• High school diploma, GED, or equivalent.
• At least three years of computer experience.
• Working knowledge of Microsoft Windows, application configuration, and advanced workstation procedures.
• Hands-on experience using PDF editing software to combine and reorder documents, add page numbers, create indexes, apply OCR to make scanned pages searchable, and optimize large PDF files.
• Training in document imaging, OCR, scanner technology, scanner driver installation, and digital image formats.

Responsibilities

• Retrieve electronic claims records from VA systems, primarily VBMS.
• Organize records in reverse chronological order and verify Board of Veterans' Appeals decisions are included; flag missing decisions or discrepancies.
• Merge, index, paginate, and optimize documents into a single searchable PDF using OCR and VA formatting standards.
• Review completed files for accuracy, completeness, legibility, and correct pagination before uploading to secure VA network location.
• Prepare amended and expedited records, incorporate additional documents, and update pagination and indexing as needed.
• Produce and label CDs or DVDs and prepare printed, bound copies when requested; assist with tracking physical deliveries and receipt confirmation.
• Protect sensitive records and report records that may belong to another claimant or potential privacy/security incidents.

Skills

PDF editing

OCR

Windows OS

Data organization

Attention to detail

Security/compliance

Education

High school diploma or GED

Tools

PDF editing software

OCR technology

Job description

Jamison Professional Services, Inc. is seeking a General Clerk (Document Specialist) in Montgomery Village, MD. The role involves preparing Records Before the Agency (RBAs) for VA appeals, organizing and verifying records, and producing searchable PDFs with OCR.

Responsibilities include retrieving records from VBMS, indexing, pagination, and ensuring secure upload to VA networks, with attention to accuracy and privacy. 40-hour weeks, with benefits provided.