Document Controller

AppleOne; Worcester (MA); On-site; USD 34,000 - 49,000; Full time

Job summary

AppleOne Employment Services seeks a detail-oriented Document Controller for an onsite role in Worcester, MA, supporting a manufacturing environment by managing controlled documents and maintaining accurate records in line with ISO 9001 quality standards.

You will work with Quality, Engineering, and Operations to ensure document updates, audits, and process improvements, with a focus on accuracy, organization, and strong cross-functional collaboration.

Qualifications

• High School Diploma or GED required.
• 2 to 5 years of experience in document control, records management, quality systems, or administrative support.
• Working understanding of ISO 9001 quality management standards required.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Maintain and organize controlled documents, including policies, procedures, work instructions, specifications, forms, and technical records.
• Manage document creation, review, approval, revision, distribution, and archival processes in accordance with company procedures.
• Track document revisions, remove outdated documents from circulation, and ensure employees have access to current approved versions.
• Support internal and external audits by locating, retrieving, and providing required documentation.
• Maintain electronic and physical filing systems to keep records secure, accurate, organized, and accessible.
• Coordinate with Quality, Engineering, Operations, and other departments to obtain document updates, approvals, and process improvements.

Skills

Organizational skills

Communication skills

Attention to detail

Documentation management

Education

Associate's degree in Business Administration, Quality Management, Engineering Technology, or related field

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Job Summary

We are seeking a detail-oriented Document Controller for an onsite opportunity in Worcester, MA. This role supports a manufacturing environment by managing controlled documents, maintaining accurate records, and ensuring documentation processes align with ISO 9001 quality standards. This is a strong opportunity for a highly organized quality or records management professional who enjoys structure, accuracy, and cross-functional collaboration. The Document Controller will work closely with Quality, Engineering, Operations, and other internal teams in a professional environment where documentation accuracy, teamwork, and continuous improvement are valued. The ideal candidate will be able to work independently, communicate clearly, and help maintain reliable document control processes with minimal training.

Key Responsibilities

• Maintain and organize controlled documents, including policies, procedures, work instructions, specifications, forms, and technical records.
• Manage document creation, review, approval, revision, distribution, and archival processes in accordance with company procedures.
• Track document revisions, remove outdated documents from circulation, and ensure employees have access to current approved versions.
• Support internal and external audits by locating, retrieving, and providing required documentation.
• Maintain electronic and physical filing systems to keep records secure, accurate, organized, and accessible.
• Coordinate with Quality, Engineering, Operations, and other departments to obtain document updates, approvals, and process improvements.

Compensation and Benefits

• Pay Rate: $30.00 per hour.
• Assignment Type: Temp-to-Hire.
• Shift: Monday to Friday (7 AM to 4 PM)
• Duration: 12-month temporary assignment.
• Work Location: Onsite in Worcester, MA.

Required Qualifications and Skills

• Maintain controlled documentation and document control records in a manufacturing environment.
• Manage document review, approval, revision, distribution, and archival workflows.
• Support ISO 9001 quality system documentation requirements and audit readiness.
• Coordinate with cross-functional teams to ensure documentation accuracy and timely updates.
• High School Diploma or GED required.
• 2 to 5 years of experience in document control, records management, quality systems, or administrative support.
• Working understanding of ISO 9001 quality management standards required.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong organizational skills with exceptional attention to detail.
• Good written and verbal communication skills, including the ability to prepare clear and professional documentation.
• Ability to manage multiple priorities, meet deadlines, and maintain confidentiality.
• Ability to sit and work at a computer for extended periods.
• Ability to occasionally lift files or records weighing up to 25 pounds.
• Ability to move throughout the facility to collect and distribute documentation.

Preferred Qualifications

• Associate's degree in Business Administration, Quality Management, Engineering Technology, or a related field.
• Experience with electronic document management systems, SharePoint, or similar platforms.
• Manufacturing or regulated industry experience.

Equal Opportunity Employer / Disabled / Protected Veterans

• The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
• The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
• We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
• AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
• We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.