Document Control & Processing Specialist

Markel; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

Markel is seeking a Document Management Technician to support the Specialty Division by processing incoming documents and email requests. You will recognize documents related to Underwriting, Claims, or Audit to determine the appropriate processing path, and you will follow training to meet performance goals and productivity standards.

This role requires strong typing and communication skills, proficiency in Microsoft Office, and a collaborative, team-oriented mindset to help maintain service

Qualifications

• High School Diploma required.
• Strong written and typing skills.
• Strong oral communication skills.
• Adequate in Microsoft Office products (Outlook, Word, Excel).
• Strong Team Player.

Responsibilities

• Assist with the processing or routing of a variety incoming documents or email requests.
• Recognition of Underwriting, Claims, or Audit documents to make appropriate decision on processing.
• Understanding and expertise to execute on assigned Performance Goals via following prescribed training guidelines.
• Adhere to prescribed productivity standards.
• Adhere to prescribed accuracy standards.
• Contribute to team meeting service level standards set forth by department leadership.
• Maintain a professional working relationship with colleagues at Markel.

Skills

Typing

Written communication

Oral communication

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

Markel is seeking a Document Management Technician to support the Specialty Division by processing incoming documents and email requests. You will recognize documents related to Underwriting, Claims, or Audit to determine the appropriate processing path, and you will follow training to meet performance goals and productivity standards.

This role requires strong typing and communication skills, proficiency in Microsoft Office, and a collaborative, team-oriented mindset to help maintain service