Underwriting Support Specialist — Client & Workflow Focus

Markel Corporation; Little Rock Township (IL); On-site; USD 30,307 - 39,950; Full time

Job summary

Markel Corporation in the United States is seeking an Underwriting Support Specialist for Environmental, Central, and Retail lines to act as a key liaison for agents and underwriters. The role emphasizes handling day-to-day client servicing, gathering information, and processing transactions that do not require underwriter review.

Candidates should have a high school diploma (bachelor preferred), strong communication, multi-tasking, and attention to detail.

Qualifications

• Excellent oral and written communication and organizational skills.
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Willingness to pursue insurance designation (AINS)

Responsibilities

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items.
• Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Under Underwriter direction, attach appropriate forms and make policy changes as requested.
• Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization.

Skills

Communication

Organization

Multi-tasking

Attention to detail

Teamwork

Education

High School Diploma

Bachelor’s degree preferred

Tools

MS Word

Excel

Job description

Markel Corporation in the United States is seeking an Underwriting Support Specialist for Environmental, Central, and Retail lines to act as a key liaison for agents and underwriters. The role emphasizes handling day-to-day client servicing, gathering information, and processing transactions that do not require underwriter review.

Candidates should have a high school diploma (bachelor preferred), strong communication, multi-tasking, and attention to detail.