Document Agent (Manheim)

Cox Enterprises, Inc.; Tolleson (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Cox Enterprises, Inc. seeks a Doc Prep Agent to accurately process and manage vehicle titles and related documents within the Titles & Records operation. You will support internal teams, clients, dealerships, and partners to ensure smooth workflows and high-quality customer experiences.

Typical shifts span Monday to Friday between 7AM and 5PM, with on-site responsibilities in Tolleson, AZ. Strong attention to detail, data entry accuracy, and proficiency in Microsoft Office are required.

Qualifications

• Requires precision in document handling and data entry.
• Experience with office tasks and clerical work is beneficial.
• Familiarity with title processing or automotive administration is a plus.

Responsibilities

• Review and process vehicle title documents in accordance with state and federal regulations.
• Verify supporting documentation such as odometer statements and powers of attorney.
• Enter and maintain title information in internal systems with high accuracy.
• Process, sort, and distribute incoming mail and prepare titles for scanning.
• Audit and maintain title inventory accuracy and secure document storage.
• Prepare outgoing title shipments and print waybills.

Skills

Attention to detail

Data entry

Customer service

Organizational skills

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

The Doc Prep Agent is responsible for the accurate, efficient processing and management of vehicle titles and related documents within the Titles & Records operation. This role combines document handling, title verification, and properly managing title inventory. The position supports internal teams, clients, dealerships, and partners to maintain smooth workflow, high-quality standards, and a positive customer experience.

Your regular shift can be scheduled any time Monday to Friday between 7AM and 5PM.

PRIMARY DUTIES/KEY RESPONSIBILITES

Title Processing & Documentation

• Review and process vehicle title documents in accordance with state and federal regulations.
• Verify supporting documentation (e.g., odometer statements, reassignment forms, powers of attorney)
• Enter, update, and maintain title information in internal systems with high accuracy.
• Ensure all documentation is complete, compliant, and properly recorded.

Mail Processing & Documentation

• Process, sort, and distribute incoming mail.
• Prepare vehicle titles and associated documents for scanning.
• Scan, verify, and associate documents to barcoded folders in the system.
• Operate mail processing equipment and maintain scanning equipment.
• Organize workspace and maintain document accuracy and security

File Management & Inventory Control

• File and maintain documents in a secured vault repository.
• Retrieve documents and folders as needed.
• Audit and maintain title inventory accuracy.
• Ensure proper record retention and document tracking procedures are followed.

Shipping & Release

• Prepare outgoing title shipments and print waybills.
• Coordinate release and shipment of vehicle titles to clients.

Required Experience & Specialized Knowledge and skills

Minimum:

• High School Diploma/GED.
• Generally, less than 2 years of experience.
• Title processing, automotive administration, or office/clerical work.
• Strong attention to detail and accuracy in data entry and document handling.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong organizational, communication, and customer service skills.

Physical Demands

• Ability to sit, stand, bend, and reach for extended periods.
• Ability to perform repetitive tasks in a production environment.
• Ability to lift up to 35 lbs
• Other duties as needed or required