Docketing Manager

Shook, Hardy & Bacon L.L.P.; Washington (District of Columbia); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability and life insurance

Retirement plan

Paid time off

Job summary

Shook, Hardy & Bacon L.L.P. seeks a docketing expert to lead and supervise the firm’s litigation docketing. You will manage daily operations, ensure accurate docketing, and respond to procedural inquiries from attorneys nationwide.

The role emphasizes audits, process improvements, and collaboration with IT and vendors to uphold docketing standards and service levels across the firm.

Responsibilities

• Serve as the subject matter expert on docketing procedures and lead, manage, and supervise the Firm's litigation docketing activities.
• Manage and oversee the daily operations of the docketing department, including setting performance expectations and measurements.
• Ensure accurate and timely entry of all docketing information into the firm's docketing system.
• Respond to questions from attorneys and staff regarding procedural aspects of docketing nationwide.
• Conduct regular audits of the docketing system to ensure accuracy and compliance.
• Develop and implement docketing procedures and best practices; regularly recommends and implements process improvements to increase efficiency and service levels.
• Partner with internal and external subject matter experts to update docketing standards.
• Stay updated on changes in court rules and procedures; summarize and communicate with docketing and legal teams.
• Establish and maintain effective working relationships with technology and services vendors.
• Serve as an escalation point for the team and liaise with IT and outside vendors on litigation docketing matters and processes.
• Train and supervise docketing staff, providing guidance and support as needed.
• Generate reports and provide updates on docketing activities and compliance.
• Manage large projects and carry them through to completion with infrequent direction.
• Use excellent verbal, written and communication skills, and be courteous and professional at all times.
• Keep supervisor abreast of current issues and potential problems as they develop; seek advice as needed.
• Operate office equipment such as PCs, phones, calculators and photocopy machines.
• Maintain a neat and orderly workplace.
• Follow adequate safety procedures while carrying out all duties.
• Benefits Statement: Shook, Hardy & Bacon provides a comprehensive salary and benefits package including medical, dental, vision, disability and life insurance, retirement plan with generous contributions, and paid time off.

Job description

Serves as the subject matter expert on docketing procedures and is responsible for leading, managing, and supervising the Firm's litigation docketing activities.

Manage and oversee the daily operations of the docketing department, including setting performance expectations and measurements.

Ensure accurate and timely entry of all docketing information into the firm's docketing system.

Respond to questions from attorneys and staff regarding procedural aspects of docketing nationwide.

Conduct regular audits of the docketing system to ensure accuracy and compliance.

Develop and implement docketing procedures and best practices. Regularly recommends and implements process improvements and changes to increase efficiency and improve service levels.

Partners with internal and external subject matter experts to update docketing standards.

Stay updated on changes in court rules and procedures; summarize and communicate with docketing and legal teams.

Establish and maintain effective working relationships with technology and services vendors.

Serve as an escalation point for the team, and act as a liaison to IT and outside vendors on litigation docketing matters and processes.

Train and supervise docketing staff, providing guidance and support as needed.

Generate reports and provide updates on docketing activities and compliance.

Manages large projects and carries project through to completion with infrequent direction. Makes management decisions necessary to complete projects.

Uses excellent verbal, written and communication skills, and is courteous and professional at all times.

Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed.

Operates office equipment such as PC's, phones, calculators and photocopy machines.

Maintains a neat and orderly workplace.

Follows adequate safety procedures while carrying out all duties.

Benefits Statement

Shook, Hardy & Bacon provides a competitive salary and comprehensive salary and benefits package for professional staff which includes medical, dental, vision, disability and life insurance, retirement plan with a generous contribution plan, and paid time off.