Dock Operations Lead: Efficient Goods Flow

Goodwill Industries of Greater New York and Northern New Jersey; South Hackensack (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Goodwill Greater New York and Northern New Jersey is seeking a Lead Dock Runner to support daily warehouse operations, moving donated goods, loading, unloading, and ensuring items reach the correct areas promptly. The role emphasizes safety, efficiency, and adherence to Goodwill NY/NJ standards across a busy dock environment.

The position requires working with forklift drivers and dock teams, lifting up to 50 lbs, and maintaining organized, safe areas.

Qualifications

• High school diploma or equivalent preferred.
• Previous warehouse, logistics, or retail back‑room experience a plus.
• Ability to lift up to 50 lbs regularly and stand for extended periods.
• Work schedule open availability Monday – Saturday 8 am – 6 pm.

Responsibilities

• Assist with loading and unloading trucks and trailers.
• Execute routing schedule in daily basis for upstate region.
• Create and maintain relationships with Ryder team.
• Communicate effectively with operations manager and director logistics in daily basis for operational stand of work.
• Transport donated goods from the dock to designated processing or storage areas.
• Maintain clean, organized, and safe dock areas, including removal of debris and empty pallets.
• Communicate with forklift drivers, dock associates, and supervisors to support workflow.
• Sort and stage donations as needed to ensure efficient processing.
• Operate pallet jacks, forklift or other warehouse equipment.
• Follow all safety procedures, PPE requirements, and Goodwill operational policies.
• Report hazardous conditions, damaged equipment, or safety concerns immediately.
• Assist in preparing outgoing shipments and ensuring accurate documentation.
• Provide general support to warehouse teams as directed.
• Ensure donations are received, handled, and sorted according to Goodwill NY/NJ standards (sellable, outlet, salvage, recycling, trash).
• Conduct or support pre‑shift safety huddles, reinforce safety rules, and immediately address unsafe behavior or conditions.
• Report and document incidents, near‑misses, and equipment defects; partner with management on corrective actions.
• 100% compliance on loads for next day.
• Oversees consumable controls and non consumable control in a weekly basis.

Skills

Teamwork

Safety awareness

Communication

Physical stamina

Education

High school diploma or equivalent

Tools

Pallet jacks

Forklift operation

Job description

Goodwill Greater New York and Northern New Jersey is seeking a Lead Dock Runner to support daily warehouse operations, moving donated goods, loading, unloading, and ensuring items reach the correct areas promptly. The role emphasizes safety, efficiency, and adherence to Goodwill NY/NJ standards across a busy dock environment.

The position requires working with forklift drivers and dock teams, lifting up to 50 lbs, and maintaining organized, safe areas.