(ROH) - Lead Dock Runner

Goodwill NYNJ; South Hackensack (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Goodwill NY/NJ is seeking a Lead Dock Runner to support daily warehouse operations, moving donated goods, and aiding with loading and unloading trucks. You will help ensure items are accurately distributed to appropriate areas and docks, while maintaining a safe, organized environment that aligns with Goodwill’s mission.

The role emphasizes teamwork, adherence to safety procedures, and effective communication with the operations management team.

Qualifications

• High school diploma or equivalent preferred.
• Previous warehouse, logistics, or retail back‑room experience a plus.
• Ability to lift up to 50 lbs regularly and stand for extended periods.
• Fast‑paced, physically demanding environment; strong teamwork and time management required.
• Flexible schedule: Monday–Saturday 8 am–6 pm.

Responsibilities

• Assist with loading and unloading trucks and trailers.
• Follow daily routing schedule for the upstate region.
• Maintain safe, organized dock areas and report hazards.
• Coordinate with Ryder team and warehouse leadership on priorities.
• Operate pallet jacks and other warehouse equipment as needed.
• Ensure donations are sorted and documented per NY/NJ standards.
• Support end‑of‑shift housekeeping and safety briefings.

Skills

Teamwork

Communication

Time management

Dependability

Safety awareness

Instruction following

Education

High school diploma

Tools

Pallet Jack

Forklift

Job description

Location: South Hackensack, NJ

Position Summary

Lead Dock Runner supports daily warehouse operations by efficiently moving donated goods, assisting with loading, and unloading trucks, ensuring items are accurately distributed to the appropriate areas and trucks/trailers in timely manner. This role is essential for maintaining a safe, organized, and productive dock environment that supports Goodwill’s mission

Key Responsibilities

• Assist with loading and unloading trucks and trailers.
• Execute routing schedule in daily basis for upstate region.
• Create and maintain relationships with Ryder team.
• Communicate effectively with operations manager and director logistics in daily basis for operational stand of work.
• Transport donated goods from the dock to designated processing or storage areas.
• Maintain clean, organized, and safe dock areas, including removal of debris and empty pallets
• Communicate with forklift drivers, dock associates, and supervisors to support workflow.
• Sort and stage donations as needed to ensure efficient processing.
• Operate pallet jacks, forklift or other warehouse equipment.
• Follow all safety procedures, PPE requirements, and Goodwill operational policies.
• Report hazardous conditions, damaged equipment, or safety concerns immediately.
• Assist in preparing outgoing shipments and ensuring accurate documentation.
• Provide general support to warehouse teams as directed.
• Ensure donations are received, handled, and sorted according to Goodwill NY/NJ standards (sellable, outlet, salvage, recycling, trash).
• Conduct or support pre‑shift safety huddles, reinforce safety rules, and immediately address unsafe behavior or conditions.
• Report and document incidents, near‑misses, and equipment defects; partner with management on corrective actions.
• 100% compliance on loads for next day.
• Oversees consumable controls and non consumable control in a weekly basis.

People leadership

• Serve as the on‑the‑floor lead for dock workers, runners, and possibly transitional/mission participants during the shift.
• Help support a respectful, mission‑aligned culture where donors, drivers, and team members are treated with dignity.

Communication and reporting

• Communicate shift priorities, changes, and expectations at the start of shift and as conditions change.
• Track basic productivity metrics (loads processed, loads departures and arrival time in daily basis, trailers turned, etc.) and share with warehouse leadership.
• Relay issues with delays behavior, recurring quality problems, or store/driver concerns to appropriate leaders.
• Coordinate end‑of‑shift housekeeping: trash removal, cardboard to baler, securing equipment, and locking dock doors as required.

Qualifications

• High school diploma or equivalent preferred.
• Previous warehouse, logistics, or retail back‑room experience a plus.
• Ability to lift up 50 lbs regularly and stand for extended periods.
• Ability to work in fast‑paced, physically demanding environments.
• Strong teamwork, communication, and time‑management skills.
• Dependability and strong work ethic are essential.
• Ability to follow instructions and always operate safely.
• Work schedule open availability Monday – Saturday 8 am – 6 pm.

Physical Requirements

• Frequent lifting, bending, pushing, and pulling.
• Ability to work in varying temperatures (dock doors open, warehouse environment).
• Ability to safely operate pallet jacks and other warehouse equipment (training provided).

Work Environment

• Busy warehouse dock with constant movement of goods and equipment.
• Collaborative team environment focused on supporting Goodwill’s mission of job creation and community impact