Dock and Door Technician

Lift Power; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Lift Power, Inc. in Jacksonville, FL is seeking a field service technician to service dock doors and levelers, perform repairs, maintenance and installations at customer sites.

You will respond to clients professionally, document work, and help maintain company assets with careful attention to safety procedures. The role requires prior dock/door experience, strong mechanical skills, and the ability to lift heavy loads; a CDL is required.

Qualifications

• Prior professional commercial dock and door experience is required.
• Mechanical skills and knowledge of hydraulics, electrical, and welding preferred.
• Physical ability to perform strenuous and heavy work including lifting up to 100 lbs.

Responsibilities

• Inspect customer equipment and perform service, maintenance, and installation tasks as necessary.
• Communicate needs or concerns to the Coordinator or Department Manager.
• Efficiently perform scheduled maintenance per customer contract.
• Follow all safety procedures and company policies on job sites.
• Document each service call or installation and file paperwork timely.
• Maintain service vehicle and inventory in good condition.
• Attend training meetings and take on additional duties as assigned.

Skills

Dock and door service experience

Mechanical skills

Welding knowledge (preferred)

CDL license

Job description

Maximize customer satisfaction by performing repairs, maintenance work, and installation of various equipment, primarily dock doors and levelers, that meet or exceed the customer’s expectations. Respond to customers in a timely, polite, and professional manner, and conduct work with an efficiency that will contribute to the reputation, growth, and profit of Lift Power, Inc. Retain the ability to work on multiple primary duties at any given time.

Description

Maximize customer satisfaction by performing repairs, maintenance work, and installation of various equipment, primarily dock doors and levelers, that meet or exceed the customer’s expectations. Respond to customers in a timely, polite, and professional manner, and conduct work with an efficiency that will contribute to the reputation, growth, and profit of Lift Power, Inc. Retain the ability to work on multiple primary duties at any given time.

Primary Duties and Responsibilities

• Inspect customer equipment and perform service, maintenance, and installation tasks as necessary
• Communicate needs or concerns to the Coordinator or Department Manager
• Efficiently perform scheduled maintenance per customer contract
• Follow all scheduled maintenance procedures and policies as dictated by the company
• Accurately and neatly document each service call or installation and provide all necessary paperwork
• Complete and submit paperwork and time cards in a timely fashion
• Follow all safety procedures of both Lift Power and the customer when working on a job site
• Use appropriate PPE
• Dispose of waste properly
• Leave jobsites in orderly condition
• Follow current company policy including, but not limited to:
• Proper work order, parts, time cards, and travel procedures

Other Duties

• Maintain the company service vehicle in a clean, orderly, and hazard-free condition
• Includes regular maintenance such as oil changes, tire rotations, etc
• Secure and maintain service and parts inventory in the company vehicle
• Provide well-maintained personal tools required to effectively perform equipment service duties
• Attend all training meetings and seminars provided by the company
• Accept other duties and responsibilities as assigned by management

Requirements

• Prior Professional Commercial dock and door experience required
• Mechanical skills and some knowledge of hydraulics, electrical, and welding preferred
• Ability to perform strenuous and heavy work
• Can exert force up to 100 lbs and frequently handle loads up to 50 lbs
• Can perform continuously with full body motion for climbing, reaching, pushing, lifting, etc.
• Have and maintain a valid driver’s license and be insurable by Lift Power’s insurance company’s standards
• Valid CDL license required

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For government reporting purposes, we ask candidates to respond to the below self-identification survey . Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lift Power’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

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