DMV Title Specialist | Customer Service & Processing

Mercedes-Benz of San Francisco; South San Francisco (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Comprehensive insurance plans

401(k)

PTO

Competitive Pay

Brand new facilities

Advancement opportunities

Job summary

Mercedes-Benz of San Francisco seeks a DMV Clerk to handle DMV title processing and related duties with accuracy and efficiency.

Responsibilities include providing excellent customer service by phone and email, maintaining title and payoff schedules, and preparing purchase and trade-in paperwork. The role requires strong organization, attention to detail, and the ability to manage time-sensitive tasks in a fast-paced environment.

Qualifications

• At least 2 years of DMV/title processing experience.
• Tekion experience strongly preferred.
• Positive attitude and self-motivation.
• Extremely organized with attention to detail.
• Willing to submit to a drug test and background check.

Responsibilities

• Prepare and process DMV title documents in a time sensitive manner to meet standards.
• Deliver excellent customer service via phone and email.
• Ensure timely and accurate transaction processing.
• Prioritize tasks effectively.
• Prepare purchase and trade-in documentation.
• Contact banks to obtain lien releases.
• Prepare DMV paperwork for in-state and out-of-state submissions.
• Maintain DMV and payoff schedules.
• Perform other duties as assigned.
• Post bundle reconciliations.

Skills

Title processing

Customer service

Organizational skills

Attention to detail

Background check willingness

Tools

Tekion

Job description

Mercedes-Benz of San Francisco seeks a DMV Clerk to handle DMV title processing and related duties with accuracy and efficiency.

Responsibilities include providing excellent customer service by phone and email, maintaining title and payoff schedules, and preparing purchase and trade-in paperwork. The role requires strong organization, attention to detail, and the ability to manage time-sensitive tasks in a fast-paced environment.