DMS Field Clinical Applications Specialist

Philips; Cambridge (MA); Remote; USD 98,000 - 158,000; Full time

Job summary

An established industry player is seeking a dedicated Field Clinical Applications Specialist to provide essential training and support for advanced medical imaging solutions. In this dynamic role, you will engage with healthcare professionals, ensuring they are proficient in using cutting-edge technologies that enhance patient care. Your expertise will drive customer productivity and satisfaction, while you enjoy the flexibility of a home-based position with significant travel opportunities. Join a mission-driven team that values collaboration and innovation, and make a meaningful impact in the healthcare sector.

Benefits

Generous PTO

401k with up to 7% match

HSA with company contribution

Stock purchase plan

Education reimbursement

Qualifications

• 3+ years of clinical experience in imaging modalities required.
• Strong project management and conflict management skills needed.

Responsibilities

• Provide training and education on DMS products to customers.
• Develop and administer training plans to ensure customer competency.
• Support new product implementations and customer experience.

Skills

Clinical experience in MR, CT or Ultrasound

Project management skills

Conflict management skills

Teaching and mentoring skills

Imaging experience

Troubleshooting skills

Interpersonal skills

Education

Associates Degree in Radiology

Certification in MRI, CT, or Ultrasound Modalities

Tools

Digital imaging workstations

Microsoft Office

DICOM knowledge

Job description

Job Title
DMS Field Clinical Applications Specialist

Job Description

DMS Field Clinical Applications Specialist

In this role, you will provide Philips Disease Management Solution (DMS) product training and education to customers on assigned DMS product base using curriculum and assessment processes based on the sales order configuration. You will be responsible for providing tactile and didactic training at customer sites and remotely to physician and technologist audiences. This is a home-based position and requires up to 90% travel for on-site applications support.

Your role:

• Develops and administers training plans to fulfill obligations of order that ensures customer competency on MRI, DynaCAD, UroNav, Lung Cancer Solution, and Sentinelle Coils.
• Drives revenue through execution of on-site delivery targets. Provides consultative educational support to customers, driving customer productivity and competency using tactical and didactic training methods. Uncrates and assembles UroNAV systems and Sentinelle Coils.
• Demonstrates product expertise during clinical training and customer support. Supports new product implementations (NPIs) by working with Sales and Marketing teams, including cross training colleagues on NPI products via team meetings, remote/onsite shadowing, peer to peer training.
• Works effectively using proactive communication with internal team, Field Service Specialists, Customer Service Center, Sales Representatives, Clinical Specialists, Customers, in-house Quality Assurance, R&D, and Manufacturing personnel to enhance Customer experience.
• Completes all administrative tasks and paperwork per organization policy and produces written comprehensive trip reports, expense reports, and weekly schedules.

You're the right fit if:

• You've acquired 3+ years clinical experience in MR, CT or Ultrasound and have a familiarity with image generation and data analysis tools. You also possess strong project management skills; strong conflict management and influencing skills; clinical knowledge of modality specific workflow and implementation including current trends in the clinical setting; strong teaching, coaching and mentoring skills delivered in the learning style which best suits the situation.
• Your skills include imaging experience and familiarity with digital imaging workstations; troubleshooting computer, software, networking and basic DICOM knowledge; advanced knowledge and understanding of general anatomy, pathology, and physiology; and strong interpersonal, customer and management skills with the ability to work in high-pressure environments.
• You have a minimum Associates Degree in Radiology required, plus Certification in MRI, CT, or Ultrasound Modalities preferred.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position.
• You are able to travel up to 100% of the week is required by car, air, and/or train, including overnight stays and occasional international travel and you must be located near a major (non-regional) airport (within or around 1 hour drive) to be considered. Advanced computer and Microsoft Office skills. Advanced knowledge of clinical applications and post processing products.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $83,363 to $133,380.

The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $87,750 to $140,400.

The pay range for this position in AK, DE, MD, NY, RI, or WA is $92,132 to $154,000.

The pay range for this position in CA, CT, DC, MA, or NJ is $98,280 to $157,248.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

#LI-PHI

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.