DME Transition & Referrals Specialist

Integrated Home Care Services, Inc.; Florida; Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Vision insurance

Dental insurance

Short-term disability insurance

Long-term disability insurance

401K with employer contribution

Wellness program with reward Incentive

Employee recognition and rewards

Comprehensive paid training

Descripción de la vacante

Integrated Home Care Services is seeking an entry-level administrative professional to support DME Customer Service and care management activities. You will process patient referrals, maintain client information, and provide telephonic support to patients, providers, and Transition Care team members.

The role also involves expanding and maintaining a community resource database. Ideal candidates have 1–2 years in healthcare customer service, strong communication skills, and proficiency with

Formación

• 1–2 years of healthcare customer service experience; Home Health preferred.
• Effective verbal and written communication skills.
• Ability to use EMR/EHR and other computer programs.
• Self-motivation and ability to work independently.
• Customer focus with adaptability to different personalities.
• Ability to multi-task, set priorities and manage time effectively.
• Familiar with patient referrals.

Responsabilidades

• Process patient referrals and maintain client information in the database.
• Provide clerical and administrative support to DME Customer Service in day-to-day care management activities.
• Provide telephonic support for incoming and outgoing calls from patients, providers, Transition Coach and other team members related to the Transition Care program.
• Expand, update and maintain the community resource database.

Conocimientos

Healthcare customer service

Verbal & written communication

EMR/EHR software

Independence

Customer-focused

Time management

Patient referrals

Herramientas

EMR/EHR

Descripción del empleo

Integrated Home Care Services is seeking an entry-level administrative professional to support DME Customer Service and care management activities. You will process patient referrals, maintain client information, and provide telephonic support to patients, providers, and Transition Care team members.

The role also involves expanding and maintaining a community resource database. Ideal candidates have 1–2 years in healthcare customer service, strong communication skills, and proficiency with