DME Care Transition Specialist

Integrated Home; Florida; Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Vision, Dental

Holidays pay

PTO

Employer paid life insurance

401K with employer contribution

Wellness program

Employee recognition

Descripción de la vacante

Integrated Home Care Services (IHCS) in Florida is hiring a patient-focused Customer Service Assistant to support DME and Transition Care teams. You will handle referrals, maintain client records, and provide telephonic support to patients and providers, contributing to seamless care delivery.

The ideal candidate has 1–2 years of healthcare customer service experience, proficiency with EMR/EHR systems, and strong communication. IHCS offers competitive benefits and a collaborative workplace.

Formación

• 1 year: Healthcare experience required.
• 1-2 years of customer service experience in healthcare.
• Experience with EMR/EHR systems preferred.
• Strong verbal and written communication skills.
• Ability to multi-task and manage time effectively.

Responsabilidades

• Process patient referrals and maintain client information in the database.
• Provide clerical and administrative support to DME Customer Service.
• Handle telephonic calls from patients, providers, and team members related to Transition Care.
• Update and maintain the community resource database.

Conocimientos

Customer service

Verbal communication

Written communication

Time management

Herramientas

EMR/EHR

Descripción del empleo

Integrated Home Care Services (IHCS) in Florida is hiring a patient-focused Customer Service Assistant to support DME and Transition Care teams. You will handle referrals, maintain client records, and provide telephonic support to patients and providers, contributing to seamless care delivery.

The ideal candidate has 1–2 years of healthcare customer service experience, proficiency with EMR/EHR systems, and strong communication. IHCS offers competitive benefits and a collaborative workplace.